White Collar Story: To Be A White Collar Who Knows How To Complain.

　　 As long as you are a Office lady It is inevitable that there will be conflicts with others sometimes. As long as you do not want to be transferred or Resignation No stalemate. Experts should guide OL people to complain rationally, expressing their opinions and leaving room for their own maneuver.

Do not meet others. Complain

It is the most important principle to complain only to those who have the means to solve problems. There is only one reason to complain to a person who has no jurisdiction. And this can only make you get bored by more people. Go directly to the most influential staff you may see, then discuss it calmly. If this plan is still not working, you can raise the intensity of complaints and complain to the higher level people.

The way of complaining is equally important.

Use the words of praise as the beginning of complaint. On the one hand, you can lower your opponent's hostility, and more importantly, your compliments have set a standard for each other in advance. Remember, the person who listens to you may have nothing to do with what you want to complain about. You don't even know what the situation is. If you start off at the start, you will only arouse opposition and self-defense.

Control your emotions.

If you are angry with your boss and express your dissatisfaction with his arrangements or practices, he will probably get angry. Therefore, even if we feel unfair, dissatisfied or grieved, we should try our best to calm ourselves down. Perhaps you have accumulated a lot of feelings of discontent, but can not shake off at this time, but should talk about the matter. Too emotional can not clearly and clearly explain your reasons, but also makes the leader mistaken that you are dissatisfied with him rather than his arrangement, so you should find another way out.

Complaint occasions

Professor Robinson of the United States once said, "sometimes people naturally change their views, but if someone says he is wrong in public, he will be annoyed, more opinionated, and even wholeheartedly defend his own views. It's not how valuable the idea is, but that his self-esteem is threatened. "

When complaining, we should make more use of informal occasions, use less formal occasions, try to talk privately with superiors and colleagues, avoid public comments and dissatisfaction. This will not only leave room for maneuver for themselves, even if the comments are made wrong, it will not damage their image in the public mind, but also help maintain the dignity of their superiors and not cause others to be passive and embarrassed.

Choose the right time to complain.

"When I look for my superiors to clarify my own opinions, it is very important for the Secretary to know the mood of the head." Foreign experts suggest this way.

When your boss and colleagues are annoying, do you find him complaining, not annoying or irritating him? Even if your complaints are legitimate and reasonable, others will be disgusted and excluded from you. It's not good for your colleagues to hear you complain about leadership. If you fail in your boss and your colleagues do not agree with you, how can you comfort yourself? If it is caused by yourself, they will not have the heart to say that you are not. Seeing that your relationship with your boss is deadlocked, some colleagues will alienate you to avoid arousing suspicion and isolate you. What is worse is that those who are not interested can reflect your words to their superiors and add to the cracks between you and your superiors.

Propose solutions to problems

When you complain about leaders and colleagues, it is best to put forward constructive suggestions to weaken the unhappiness of the other party. Of course, leadership usually takes account of the way you think about it. Therefore, if you can not provide an immediate solution, you should at least offer some valuable reference points for solving the problem. Such a leader will really feel that you are thinking about him.

Things are not right.

You can complain, but when you complain, let leaders and colleagues feel that you are hurt by what you complain, rather than attacking or belittling each other. For most people, it is embarrassing for others to prove themselves wrong by some facts. It's even harder for your boss to admit your mistakes before your subordinates, so after you complain, you'd better say something to understand the other person. Remember, the purpose of your complaint is to help yourself solve problems rather than let others become hostile towards you.

Don't delay your work.

Even if you are greatly wronged, you should not bring these emotions into your work. Many people think they are right and wait for their boss to give themselves a "statement". Normal work is interrupted, affecting the progress of work, other colleagues are dissatisfied with you, a higher level of boss will also make a bad impression on you, and the boss has more reason to say how wrong you are. It's hard to change so many people's opinion of you.