Workplace Knowledge -- Telephone Interview Skills

Same as the on-site interview, telephone. Interview There are also skills and related matters that need attention and mastery, and these characteristic details are unknown. Job seeker Have you ever noticed? The saying goes: details determine success or failure. Let's take a closer look at the key points in the telephone interview that determine the key to success or failure.

"Hai chat" does not mean that the interview is successful.

There is a common phenomenon in the telephone interview process: many job seekers feel that they are communicating smoothly with the interviewer, but there is no further re examination invitation after that. This has puzzled many job seekers.

According to professional HR, usually enterprise In the telephone interview with job seekers, in order to improve the matching degree between job seekers and their positions, HR will put forward some guiding open topics from the "technical level", which is likely to cause job seekers to always be in a state of conversation and feel good in the whole interview process. But job seekers should be aware that this does not mean that HR is satisfied with your response. Professional HR does not express his preferences clearly in the interview process, because this will give job seekers a hint: continuing topics or ending topics will affect his judgment of the relevant elements of job seekers.

　 What problems do HR usually ask and how do job seekers cope with them?

1. some potential questions on your resume. For example, reasons for leaving job, vacancy period, reasons for changing careers and roles played in previous projects or events.

2. issues related to career development. For example, job seekers' job intentions, career development goals are closely related to the current position of the company, and whether the company's position is closely related to personal development.

3. some basic information that is not stated in the resume. For example, personal interests, current news views, commuting time and ideas. In order to understand job seekers' personality, communication and adaptability.

Of course, there is no standard answer to the above questions, because each company has different requirements for different jobs.

Even so, when HR says "wait for a notice" to end the phone interview in a professional tone, the job seeker will wake up like a "pleasant conversation". But after the phone is hung up, the blank check type agreement, which is similar to the on-site interview and "reply within a week", makes the job seeker's heart uneasy. As a result, many job seekers will start to get entangled: do you need to take the initiative to call back to inquire about the results?

　 Entangled inquiries, call or not?

According to a survey data, 79.4% of respondents said they did not agree with the telephone interview results, which was considered unnecessary. Among them, some respondents said that even if the job seekers call the result, they may not be able to get a substantive answer.

Waiting for the interview results is a real process for job seekers. Although some job seekers worry that calling the interview result will increase the workload of HR and thus do not receive any entertainment, some HR can accept that the job seeker calls the result and will give the job applicant a bonus. Moreover, as a professional HR, when receiving the call from job seekers, they usually tell the progress of the company's recruitment at the same time.

Similarly, when it comes to job seekers, when to ask the phone and how to fight it is also a question worth pondering.

If the company fails to call the job seeker during the agreed period to inform the follow-up interview arrangement, it usually represents the failure of the application, even if the telephone inquiry is irreversible. Of course, in the previous telephone interview process, job seekers feel very impressed with the HR as an interviewer, and if the two sides have a pleasant exchange, then you might as well call to remind each other. But job seekers need to be aware that when you call back, you must find the HR that you are calling on the day, then report your name to the other person, remind him of the scene of the interview day, and at the same time express your importance to the company's interview opportunities at the same time, so that you can increase the success rate of your phone interview.

Naturally, if a job seeker has good psychological qualities, he can handle the long wait in a calm way. Whether the result of answering the phone call is not included in the scope of consideration. But if you treasure the opportunity provided by the enterprise, you may as well pick up the phone and call back.

As the saying goes, success can not be duplicated, but experience and lessons are interlinked. The above two points are telephone interviews that job seekers can prepare in advance. Apart from that, there are still many situations which are too hard to prevent. At this time, the test is the job seekers own good adaptability.

　 Don't "capsize" because of environmental problems.

With the increasing importance of mobile phones in daily life, job seekers will suddenly receive phone interviews from enterprises. However, because of its uniqueness, mobile phones always encounter problems such as noisy environment and bad signals, which makes job seekers very upset. Because this situation means that they are likely to lose an important interview opportunity. {page_break}

　　 So how should job seekers cope with this unfavorable environment?

Skill 1: to stop being charming, to be impatient and sincere.

If a job seeker suddenly receives a telephone interview from a company in a noisy environment, first of all, politely tell the other person that it is not convenient for you to answer the phone now, ask the other party to call back later or call you back, so the recruiter is fully understandable and acceptable. At the same time, a sincere attitude will give you the chance to get another interview.

Tip two: check and fill vacancy and retain opportunities

Although mobile phone signal base stations in big cities cover the whole network, there will always be no signal or bad signal. If we receive a telephone interview at this time, we will make most job seekers "cry for no tears". However, many job seekers will no longer pay attention to the phone after the interruption of the signal is interrupted, and there is no initiative to follow up the call. In fact, the consequences of doing so are equivalent to the fact that you have given up the possibility of getting a job once.

Therefore, in the case of bad reception of mobile phone signals or telephone calls, job seekers should quickly switch to a good signal environment, and call back politely to ask you to continue the phone interview interrupted just because of bad signal.

　 Telephone interview matters needing attention:

Of course, in addition to the above two points needing attention from job seekers, there are also some conventional telephone interview skills that you need as job seekers:

1. attitude. You should not be too proud or too modest. Don't get angry when you hear the company that you have been looking for for a long time. Don't listen to an unknown company or your antipathy company (such as an insurance company). In fact, the world we live in is very small. It is a sign of maturity to form a habit of being neither humble nor overbearing.

2. control the speed of speech. Too slow will give people a feeling of constant thinking and hesitation. Too soon, the other person may miss the point you want to express. Because this is a telephone interview, you can't express your opinion through body language.

3. don't talk big. Although HR will "put you in your mouth" and ask some open questions, you should not be able to keep up with the rhythm and keep your rhythm as concise as possible.

4. not to mention salary. Don't try to raise salary problems in the phone interview unless you ask them to. Because the risk of making hasty salary is the same as when interviewed at the scene.

5. politely finish the interview. When the phone interview is over, job seekers should be grateful for their concerns. Although politeness does not necessarily give you an extra impression on your interview, it will be reduced if you are rude.

Of course, at the end of the day, the most important thing for job seekers is to improve their "guard against human heart". Perhaps a job seeker would disdain this piece, saying that he could distinguish the swindling skills of the "cheater" company.

Yes, for those job seekers who are not eager for success, it is easy to see flaws in the tricks of "cheaters" companies. For college students who are eager to find a job or lack of social experience, the tricks of the "cheat" company will be so tempting that they will overlook their chances of being cheated.

Remember, companies usually use telephone interviews only in the initial screening stage. And HR will report the names of the enterprises to the job seekers before the telephone interview. Most of them will ask questions about job requirements, work experience and so on, and will rarely decide whether to employ them after the telephone interview. If HR did not present any pertinent questions in the course of the telephone interview, he decided to employ you only after a brief chat, or neglected his job, but in detail understanding your personal information. Then, the job seeker should be careful not to forget the suspicious details because of being hired.

In addition, HR's ambiguous introduction to company and job is also a sign that there are signs to follow. As a job seeker, once you have doubts about this, please ask questions. If the other side is answering questions, if the language falters or does not hesitate to hang up the phone, Congratulations, you unwittingly cut off the possibility of being cheated.

Although the long process of job interview can sometimes make people anxious and uneasy, and then produce the mimic mood of "no matter what black cat or white cat can catch a mouse is a good cat", anyway, the job seeker still needs to bear in mind that "guard against human heart is indispensable". A job search mentality with a quick success and instant gain will only lead you to a bad workplace environment, while a steady and good attitude will make you successful.