"Special Price Shoes Are Not Three Packages" Is The Overlord Clause &Nbsp; Consumers Can Protect Their Rights.
Recently, the industrial and commercial recruitment Mall branch
Consumer rights protection
The complaint station accepted a "overlord clause".
Complaint
Consumers bought a pair of children.
Gym shoes
Soon after wearing, there was a quality problem, but merchants refused to "three bags" on the grounds of "special shoes". Finally, under the mediation of the Consumer Council, the merchants paid the repairs to Tong Mou.
A few days ago, the children bought a pair of Jordan sneakers at a booth in Wuxi city. The price was 170 yuan.
After less than a month, the soles of the shoes were leaking, and Tong then found the merchant to ask for a change.
Businessmen call the shoes special, but the invoice clearly indicates that they are not "three packages".
In desperation, Tong Mou appealed to the industrial and commercial bureau of the city branch of the consumer rights complaints station.
After receiving the complaint, the station staff immediately organized the mediation between the two sides, and patiently explained the contents of the "consumer protection law" to the merchants, and told them that the contents specified in their invoices were the terms of the overlord and did not have legal effect.
Finally, after mediation, merchants paid a 50 yuan repair fee for Tong Mou, and Tong Mou expressed satisfaction with the conciliation result.
It is understood that at present, some businesses are selling part of the broken code or outdated goods, will take the form of special treatment, and the "special offer goods are not refunded" and other reasons shirk responsibility, the industrial and Commercial Bureau Branch consumer rights complaints station reminded that such provisions of the business is a king's terms, consumers can be complained to the relevant departments.
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