Customers Need Your Compliments.
Everyone in this world is selfish and self righteous, so everyone naturally wants to be recognized and affirmed by others. If you want to be recognized by others, you have to agree with others. If you can't admit me, how can I admit you? If you can't accept me, how can I accept you?
So I want to tell you that every time we accept each other is the beginning of a paction, so you have to identify with others, no matter what he says, you have to nod your head, and then smile. You give him a yes, is that right? Because your viewpoint is accepted, you feel that there is always a sense. But when he just got your approval, did you notice that he would agree with your opinion out of respect, and believe it, so that you can establish good connections and produce good resonance and communication.
Some people will ask, "I say everything, so how do we sell?" it doesn't matter. First, give him a yes, and then come, but many people say, Miss Liu, I am right.
customer
Surely also.
Praise
But he still refused me! Everyone, refusal is the beginning of a deal! Refusal is just the customary reflex action of customers. Unless he listens to the introduction, it is a pity that such a situation is relatively small. Generally speaking, only by refusing can we understand the real idea of the customer, and refuse to deal with is the best time to import the paction.
Refuse to deal with
The technology should start with analyzing the personality of Chinese people.
The advantages and disadvantages of Chinese personality are the opportunities for dealing.
You see, the Chinese have a good memory, so the promise to their customers must be fulfilled. Otherwise, you may not have the chance to make a deal in your whole life.
Chinese love beauty, so sales people give people the first impression is very important.
Chinese people pay great attention to their feelings. Therefore, sales should pay attention to communication between people.
Chinese people like to play the role of friendship, so you have to make friends with your customers. Alas, ah, Xiao Wang, is your classmate, he is my neighbor, so that the relationship can immediately draw near.
Chinese people used to look at their faces and expressions on their faces, so you should pay attention to your words.
Chinese people like to return gifts, so we must know how to respect each other.
Chinese people love to be praised, so you have to meet people to reduce their prices.
Chinese people love face, so you have to give your customers face.
Chinese people are not easy to believe in others, but they believe in people who have already believed. So the most important thing in sales is to win customers' trust.
Chinese people are too smart, so they can not be led by customers' thinking. Who will lead each part of the sale determines whether or not they will be able to conclude the paction or you will be rejected by customers.
The Chinese do not love "right away". They are afraid to be the first. They do not know what they want. They say half of what they like. So, at the right time, you have to know how to make decisions for your customers.
Chinese people like to belatedly, and you have to agree with him.
Chinese people don't praise others, so you should learn to praise.
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