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Don'T Be "Wall Grass" Staff.

2011/4/14 9:55:00 49

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Chinese people are fastidious about their actions. Flexible When they encounter obstacles and detours, they will make the best use of flexibility and abandon themselves.

I often encounter such a problem. Sale For example, sell bath towels, and actively promote their products to me:

" This is a new bamboo fiber bath towel, which is softer and finer than the original towel. "..."

" I don't like the mess, but I like cotton jacquard. "

" Right, right, I also think that those traditional styles are good, these new products come out, the names are pleasant to hear, but in fact they are useless. "..."

" Too traditional, or new technology and patterns. "

" Yes, yes, towels are often used in new ways. "..."

...

As a customer, I no longer believe in any words of the salesperson. If some people see people, talk about people, and tell lies, they are. " Just say what you want to hear. " Basically. "1+1 If you say it is equal to a few, it equals several. "

Typical.

When I talk to a general manager about my feelings, the manager blames me for being too critical. He explains to the salesmen: " He just wants to find your preference, which is his way of communication. "

My question is: if communication is lost in the process of communication, is this communication effective?

I fully understand the position of these disinterested professionals. If you say the truth of your heart, for example, " Silly hat, such expensive bath towel to buy, do not kill you to kill who? "

How can we do business? As a professional, he is trying to conclude a transaction; as a person, he has lost his integrity.

There is no need to tell lies without telling the truth. The smarter way of doing things might be to explain something like what is called. " Bamboo fiber " What is it called? " Jacquard weave " What is it called? " Twenty-four branches "

And so on, I malicious speculation: maybe they can not say clearly.

This happens everywhere in the workplace. The boss has just set out a plan. He is very excited to hear you speak. Some say: " This plan is very good. The idea is very new. "..." The boss interposed: " Creativity is not necessarily effective. " This person will change immediately. " Well, listen very well, it is very difficult to execute, and the effect is not necessarily good. "..."

Would you like such a person? There must be someone who likes, at least not, so there are such people everywhere. But I think they choose to become. " Chameleon "

It is because there is no better way to communicate, so as to ingratiate themselves with the boss or customer without any reason, and hide all his ideas. Chinese people are flexible in their actions and encounter obstacles and detours. They will simply exert themselves to the extreme and abandon themselves.

The advantage of this method is that others can never hear the objection, but the disadvantage is that it is difficult to win the trust of others.

If you have different opinions, you may be afraid to say that others are unhappy. The Japanese way can also be promoted: nod your head and say it. " Yes " In fact, it means " I heard what you said. " Rather than expressing agreement. Or you can choose to laugh and be silent. People with higher EQ will not express their opinions at this time, but will find some related things to break the silence. For example, the same is to buy bath towels, when customers do not like it. " Bamboo fiber " You can say: " And customers ask whether bamboo fiber towels will be cool in summer like bamboo? Actually not. ... But we also have cotton. "..." For such a fussy customer, I would prefer to conclude a transaction with such a person. I know he may have different opinions, but we did not destroy the atmosphere. This is to preserve the professional quality of the professional people and to preserve the people. Sincerity The best way.