The 10 Most Important Psychological Rules In The Workplace

Psychological rule 1: Rosenthal effect

Rosenthal, a famous American psychologist, has done such an experiment.

He randomly divided a group of mice into two groups: group A and group B, and told A group's breeder that this group of mice was very smart, and told B group's breeder that his group of mice was intelligent.

A few months later, the professor tested the two groups of rats through the maze. It was found that the mice in group A were actually smarter than those in B group. They could get out of the labyrinth and find food.

So Professor Rosenthal was enlightened. Does he think this effect can happen to people?

He came to an ordinary middle school and took a random trip in a class. Then he put several names on the student list and told his teacher that these students had very high intelligence and intelligence.

After a while, the professor came to the middle school again, and the miracle happened again. The students who had been elected by him were really the best in the class now.

Why does this happen?

It is "implied" that this magic power is playing its role.

Everyone will accept such psychological hints in life. Some of these hints are positive or negative.

If it is a long-term negative and bad psychological suggestion, the mood will continue to be affected, which will even seriously affect mental health.

On the contrary, if we often give high hopes, positive affirmation, and encourage them to be more self-esteem, self love, self-confidence and self-reliance through expectant eyes and approving smiles, then the other party will develop towards a healthy direction.

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Psychological rule two:

Mark Twin, a famous American writer, once listened to a priest's speech in a church.

At first, he thought the minister spoke very well, moving and ready to donate money.

After 10 minutes, the minister did not finish talking. He was somewhat impatient and decided to donate some small change.

10 minutes later, the priest had not finished, so he decided not to donate 1 cents.

When the priest finally ended his lengthy speech and began to collect donations, Mark Twin was angry, not only did he not donate money, but he also stole 2 yuan from the plate.

This phenomenon of excessive impatience, excessive strength and long duration of psychological impatience and resistance is known as the "Transfinite effect".

The pfinite effect often occurs in real life.

For example, if someone makes a mistake, there will always be one, two, three, even four or five times to mention it repeatedly. Once a similar incident occurs, it will be counted again.

The same criticism of one thing makes the wrong person's guilt uneasy gradually becoming impatient or even offensive.

Being "pressed", there will be "I want to be like this" resistance mentality and behavior.

It can be seen that criticism should not exceed the limit. It should be "one mistake, one criticism."

If we have to criticize again, we should not simply repeat it.

In this way, the other side will not feel that the same mistake is being "cling to it".

Psychological rule three: desi effect

Psychologist Desi once told such a fable:

There were a group of children playing in front of an old man's house.

A few days passed, and the old man could not bear it.

So he came out and gave each child 10 cents. He said to them, "you make this place very busy. I feel that I am a lot younger. I appreciate this money."

The children were very happy, and the second day still came, playing as usual.

The old man came out again and gave each child 5 cents.

5 cents, too.

On the third day, the old man gave only 2 cents to each child. The children were furious. "2 cents a day, do you know how hard we are?"

They swear to the old man that they will never play for him again!

In this fable, the old man's method is very simple. He turns the children's internal motivation to play for themselves and becomes an external motivation to play for the sake of getting penny, and he manipulates the external factor of the cent, so it also manipulates the children's behavior.

The German west effect appears in life.

For example, parents often say to their children, "if you score 100 points this time, you will be rewarded with 100 yuan" or "if you can get into the top 5, you will be rewarded with a new toy".

Parents may not have thought that it was this improper reward mechanism that reduced children's interest in learning a little.

Psychological rule four:

The south wind effect, also known as the "warm" effect, stems from a fable written by La Fontaine, a French writer.

The north wind and the south wind are stronger than the power to see who can take off the coat from pedestrians.

In the first place, the north wind was cold and cold, and the pedestrians wrapped the coat tightly in order to resist the invasion of the north wind.

The south wind slowly blowing, suddenly the wind and sunshine, pedestrians feel warm spring up, began to unbutton, then take off the coat, the south wind won the victory.

In the story, the south wind can achieve its purpose because it complies with the internal needs of human beings.

This psychological reaction, inspired by self reflection and self satisfaction, is the "south wind effect".

As a result, the communication time is moved by emotion, and the praise of "human touch" is more important.

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Psychological law five: barrel effect

The "wooden bucket" effect means a wooden bucket along the mouth. It is not the longest board on the barrel, but the shortest board on the barrel.

A man's ability to synthesize is like a big barrel. Every aspect of ability is an indispensable piece of wood that makes up this big barrel.

A person's image in others' mind can be added to a certain aspect, but the long-term stability of the image is not based on these, but rather on the overall situation. When a person's weak links are exposed, they will be reduced. What is more terrible is repeated exposure and repeated reduction.

Therefore, when we find some deficiencies in our own aspects, we should spend more time to make up for deficiencies.

Psychological rule six: Hawthorne effect

The Hawthorne factory outside Chicago is a factory that makes telephone exchanges. It has perfect entertainment facilities, medical system and pension system. But the workers are still angry, and the production is not ideal.

Later, psychological experts conducted a special experiment, that is, two years later, experts interviewed workers for more than 20000 times, and stipulated that during the conversation, they should listen patiently to the opinions and dissatisfaction of workers.

This conversation experiment has received unexpected results: the output value of Hawthorne factory has greatly improved.

Most people are confused or dissatisfied in their work process, but they can not fully express them.

If the boss is able to squeeze time and talk with him, and patiently guide him to tell the confusion in his heart and express his dissatisfaction with the status quo, his boss's patience and listening is a certain affirmation for the employees. This acquiescence is sure to let the staff have a venting satisfaction after "talking", and they will feel relaxed and comfortable.

In this way, they will be more confident and more diligently in their follow-up work.

Psychological rule seven: increase or decrease effect

The "increase or decrease effect" in interpersonal communication means that anyone wants the other person to "increase" rather than "continuously".

For example, many salesmen catch people's mentality. When they call customers, they always grab a small pile and add it to the dish again, rather than grab a big pile and put it in the dish again.

When we evaluate a person, we must tell him his shortcomings and merits, and often use the method of "first praise, then derogation".

In fact, this is a very undesirable evaluation method.

When we evaluate children, we may as well apply the "increase and decrease effect", such as first speaking of some minor faults that are harmless and dignified, and then properly praise them.

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Psychological rule eight: Butterfly Effect

According to research, the weak airflow of a butterfly in the southern hemisphere occasionally flapping its wings, due to the blending of other factors, will become a tornado sweeping across Texas state in a few weeks.

Derangologists call this phenomenon "Butterfly Effect" and make a theoretical statement: a very small cause, after a certain amount of time and other factors participation, can develop into extremely huge and complex influence.

The butterfly effect tells us that communication is no small matter.

The expression of one sentence and the handling of one thing can affect others' life correctly and appropriately. Mistakes and arbitrariness may lead to other people's lives.

Psychological rule nine: labelling effect

During the Second World War, because of the shortage of troops, the United States did need a group of soldiers.

So the US government decided to organize the prisoners in the prison to fight on the front line.

To this end, the United States government has sent several psychological experts to pre war training and mobilization for prisoners, and to join them in the battle at the front.

During the training period, psychologists did not preach much to them, but emphasized that the prisoners wrote a letter to their dearest people every week.

The contents of the letter were drawn up by psychologists, describing the performance of prisoners in prison and how to improve themselves.

Experts asked the criminals to copy them carefully and send them to their dearest ones.

Three months later, the prisoners went to the front line. The experts asked the prisoner to write his letter to his loved ones, how to obey the instructions and how to be brave.

As a result, the prisoners' performance in the battlefield is no worse than that of the regular army. They acted as obedient and brave as they believed in the battle.

Later, psychologists called this phenomenon "labelling effect", which is also called suggestive effect in psychology.

This psychological rule plays an extremely important role in work study.

For example, if the boss always shouted at the employees, such as "stupid", "pig head", "how stupid", "even such simple things will not be done" and so on, for a long time, the staff of the staff may really become all the "idiots" by the boss.

Therefore, the boss must abstain from laughing, humiliating, blaming, complaining, threatening intimidation, etc., and using more motivational language to label employees more positively.

Psychological rule ten: threshold effect

There is a common phenomenon in daily life: when you ask for help, it is easy to be rejected if you ask for a higher request at the very beginning. If you ask for a smaller request first and then increase the weight of the request, it will be easier to achieve your goal. This phenomenon is called "threshold effect" by psychologists.

In the field of work, we can also apply the "threshold effect".

For example, the boss can first put forward lower requirements for employees, and do them according to their requirements, affirming, praising and even rewarding them, then gradually raising their requirements, so that employees are willing to actively strive for progress.