Before And After May 1, Harbin'S Clothing Consumption Complaints Remained High.

From May 4th

Many consumers reflected that the newly bought clothes and shoes were "afraid of water". After being caught in the rain or washed once, they appeared cracking and opening problems.

In May 1st, consumer Mr. Li called 12315 and complained that he bought a pair of Puma sneakers at the exclusive store in April 4th, and after a few days, he caught a shower and his shoes got wet.

After drying, shoes appear bubbling and peeling.

He found a store to ask for a refund, and the salesman said that the problem of wearing caused by water was not to be replaced.

In May 2nd, Ms. Tian also reflected that she had spent more than 1300 yuan on women's clothes in the mall. Only once she washed it, there were problems such as open wiring and serious discoloration.

Harbin Municipal Bureau of industry and commerce, Consumer Protection Bureau Xin Ke Chang introduced that there are hundreds of complaints about clothing consumption every year.

According to the situation of consumers, the quality of clothing is worrying at present, and the quality of high-grade and brand clothing is also declining. Therefore, consumers complain that "clothes are not enough to wear."

Xin Ke Chang introduced that the quality problem of clothing after "water passing" is very common. However, because of the fact that there is no specific "three package" stipulation in our country, the "three package" requirement of footwear products is too old. After the "water quality" problem, how to identify and compensate the quality problem and find no specific adjustment clause to solve the problem, consumers can only exchange their products according to the "three package" requirement of merchants, resulting in a lot of disputes, which can only be mediated by the industrial and commercial associations and Consumers Association.