Professional White-Collar: You Need To Recharge.

"Workplace competitiveness" is numerous. Workplace White-collar workers are one of the important factors in maintaining their professional freshness. How to ensure their competitiveness in the workplace, constantly update their "memory" has become the majority of white-collar to strengthen the workplace. compete The magic of power.

In the era of knowledge economy, the competition in the workplace is more intense. As the white-collar workers, the best way to maintain their professional freshness and competitiveness is to take part in some training, so as to constantly update their "memory". white collar This group has a distinctive feature.

There are many advantages in learning a foreign language well.

According to the survey data of workplace websites, 80.3% of people believe that learning English well can expand career development opportunities, and nearly seven of adults believe that learning English well can "get overseas dispatching and training opportunities". People who think that they can learn better job by learning English are 64.4%. In addition, more than half of the respondents said that learning English well could help them to raise their salaries or promotions, accounting for 54% and 52.6% respectively.

In addition to English, Japanese and Korean and other small languages are also popular. In 2010, the Shanghai World Expo held the market for these small language talents to become the new favorite in the workplace.

Psychological counsellor training is just red.

Just like the "globalization" in English, modern people are paying more and more attention to the psychological activities of communicating objects in the course of communication. In recent years, people from all walks of life have a strong demand for talents with psychological knowledge. They are not only engaged in psychological research and psychological counseling, but also interested in psychology professionals.

"I like psychology very much, so I have done self-study these two years, and I want to get a qualification certificate as soon as possible." Xiao Yan, who is preparing to take part in the examination of psychological counselors, believes that this helps to find a relatively stable job in the future.

It is understood that there are still 476 thousand gaps in psychological counselors in China. Experts generally believe that there is a great potential for employment in China's psychological consulting industry. According to the survey data, the proportion of "identifying the career prospects of psychological counselors" is 83.3%, and the proportion of people who want to get psychological counselors is 36.7%. At the same time, nearly 40% of respondents said that counselors were a good job.

The most charged job

Ms. Zhou switched from SIEMENS to another world-famous communications company in 2003, and worked in customer service management of Dahua North District marketing department. The price of her monthly salary rose from 6000 yuan to 10 thousand yuan. From Monday to Friday, she traveled to Beijing, Shijiazhuang, Baoding, Ji'nan, Qingdao, Tianjin and other places. Train and air travel became commonplace.

Two years later, with the intensification of market competition, Qiao, a graduate of Communications Engineering and engineering background, feels that her knowledge stock has been emptied. Besides professional knowledge, she must step up her professional knowledge in human resources and customer service management. Ms. Qiao has taken the MBA from Tsinghua University. She hopes to further improve her working ability through "charging" further education.

"Service competition is a core area of future enterprise competition. A customer service manager is a professional who manages transactions through the provision of products and services to meet customer needs, and manages customer service activities and related matters at the scene of the transaction. Chen Yu, director of the vocational qualification appraisal center of the Ministry of labor and social security, told reporters that the main tasks of customer service managers include: the planning, establishment and implementation supervision of the customer service management system; the design, organization and implementation management of on-site customer service activities; and the training of customer service management knowledge and skills for the personnel involved in the customer service department of the enterprise.

China's economy is developing at a high speed every year. Especially after joining the WTO, the domestic and foreign markets are highly unified and the competition is fierce. This puts forward higher vocational ability requirements for enterprise customer service managers. Therefore, vocational training for current customer service managers is a pressing matter of the moment and is also one of the strategic measures to adapt to China's economic development. {page_break}

Analyzing the reasons why domestic customer service staff's overall quality is not satisfactory, experts in the industry pointed out: "at present, there is no customer service management specialty in domestic universities and colleges, and customer service management is only a part of marketing. Besides, there is no specialized institution and unit to train customer service management personnel, which is also an important reason." In some people's traditional ideas, simply think that customer service management is to serve the client tea and serve the front and rear horses. In foreign countries, customer service management has always been studied as a profession, with special professional concepts and professional spirit.

Signals requiring professional charging

Signal 1: do you feel your career is boring at the moment?

Sally didn't love his finance major when he was studying in University, but he didn't change his job when he graduated, and he entered a foreign bank. "I am not always at ease and feel that my present job is not very interesting. I imagine I can be a reporter, a host or a lawyer someday, instead of facing money that I do not belong to myself all day long. In recent years, I have enrolled in journalism correspondence in Beijing Broadcasting Institute, and I have been reviewing for some time to qualify for a lawyer's qualification certificate.

In fact, the environment of Sally's foreign bank is very good. It is the ideal occupation for many people to see high income. Faced with the fact that many masters and doctorate are competing for a position in a foreign bank, Sally now feels that he really needs to recharge. "I am preparing to apply for a master's degree in international finance, and my supervisor is very supportive. After all, it is my major. Now that we have decided to walk this way, we can not lag behind. There is nothing wrong with doing things down-to-earth.

Expert view: in today's highly competitive workplace environment, it is difficult to "love one line and do one thing". What we can do is to "do one line and love one line", and strive to achieve a harmonious unity between earning a living and life. Otherwise, we will lose our whole life if we lose our eyes. If you want to continue in this industry, charging is the only feasible way, otherwise it means that you will "depreciate".

Signal 2: are you in the "stagnation" period of your career?

Tracy, a sales manager of a famous clothing brand, has been in charge of the northern district for 3 years. The enviable position that others saw seemed to make her decide to quit her job overnight. "I feel that my career is facing an unprecedented stagnation, always doing what I have done before, repeating more than innovating, and it is hard for me to do more in the company at present."

Take the fist back and accumulate more strength to wait for the attack again. Tracy explained why she resigned. After graduating from graduate school, she gave up her generous treatment and good career foundation, which made many people around her puzzled. But she said that she had been a fighter in the field for several years, and now is the time to stop and adjust herself. "I have decided to go to France to continue reading my fashion design major, and I am not worried about my future work. I choose to quit because of this confidence."

Expert view: people at a certain stage of their career will appear in the so-called "stagnation" period, which is a signal, once it shows that you need to recharge. The important thing is to set our mindset right and establish the concept of "no professional stability, only the stability and renewal of skills", and turn the professional process into a never-ending process of learning and improving.

Signal 3: are you ready for a job hopping in the future?

After graduating from the College of foreign languages, she began to serve as a secretary to the British chief representative in an international shipping company for two years. During this period, she came into contact with some large domestic and international consulting firms. When they made the overall plan for the Chinese market for foreign companies, she began to realize the boundless prospects of the consulting industry, which made her consciously collect information and materials in this area and plan for her future.

"My major is English. In addition to being able to speak English as well as foreigners, I do not seem to have any special skills today. So after working for two years in this shipping company, I finally applied for the MBA of Columbia University. I want to work in a multinational consulting company and provide a comprehensive solution for the business operators. Of course, there is a price. From a traditional industry to a new sunrise industry, the only way to achieve the goal is to charge. "

Expert view: the internationalization of local enterprises and the localization of international enterprises have attracted the attention of those extraverted talents who are versatile, proficient in one foreign language and proficient in international business rules. Therefore, timely charging to increase the capital of business must be closely linked with the planning of one's career, so as to achieve the purpose of learning.