The Voice Of Logistics People -- Zhi Yuan Si Heng

As early as 60s and 70s, logistics was regarded as the "third profit source" after the western labor force and natural resources. The development level of modern logistics industry has become an important manifestation of a country's comprehensive national strength.

After more than ten years' development, our traditional logistics enterprises have accumulated a lot of logistics facilities, warehousing and pportation. However, due to the influence of system and historical burden, they are struggling to develop modern logistics and distribution. Their service concepts, service functions and service levels are different from the market demand.

In view of many existing problems, many domestic land logistics enterprises have begun to find their own way of change. Under the impetus of the State Council's "adjustment and revitalization plan of modern logistics industry", logistics exchange member enterprises have also received the attention and attention of governments at all levels.

The Shanghai municipal government has further accelerated the informatization process of logistics remittance member enterprises through the "double push docking" project.

Shanghai Si Heng Logistics Co., Ltd. is one of them.

No best, only better. This is the service aim of Si Heng logistics.

Breakout under crisis

In 2008, the global financial market began to recub. The bankruptcy of Lehman Brother Holding Inc, the acquisition of Merrill Lynch group and AIG group by the Bank of America were in crisis. It shocked the US financial market and set off huge waves in the international financial market. The protracted US subprime crisis was pformed into a severe financial crisis of the century, and had a huge impact on the global real economy.

At that time, China's logistics industry was big.

June 2008, Shanghai

The business pformation of Si Heng logistics for "breakout" crisis tells us that no matter what industry we are engaged in, we must closely follow the policy of environmental background and current affairs, understand and change ideas, and persist in innovation and pformation, which is the engine power for the development of enterprises.

Only in this way can enterprises be led to meet challenges, overcome crises, and compete in undefeated forest with keen market insight.

General manager Jiang Tao said: "our position is not built behind closed doors, not to catch up with fashion or follow suit.

"No best, only better" - this is the service tenet of Si Heng logistics.

Since its establishment, the company has been building a brand of "Si Heng" with honesty and credibility as its business philosophy. Jiang Tao, general manager, said that he must absorb the strength of traditional logistics and make up for the shortage of existing logistics enterprises, and strive to develop his logistics into a comprehensive and high technology modern material flow enterprise.

Demolition of traditional logistics walls

Under the traditional economic conditions, logistics is usually organized and managed solely from a certain enterprise. Under the e-commerce environment, logistics is required to organize and manage the system from a social point of view so as to break the dispersed state of traditional logistics.

This requires enterprises not only to consider the logistics organization and management of enterprises in the process of organizing logistics, but also to consider the whole system of the whole society.

The basic purpose of modern logistics is to speed up the delivery of point to point and shorten the distance between points.

Thinking logistics is not a passive link, a warehouse, a pport, but for the characteristics of the logistics supply chain, design, consultation, planning the entire pport system of customers, standardize its every process and links.

Si Heng logistics uses modern information management software to achieve and upgrade itself.

"Soft power".

Through the "eight party logistics management software" and "logistics exchange and electricity adjustment platform", the unified dispatching, unified management and centralized decision-making of the distribution centers of the company headquarters are realized, and through this integrated management system, the customers can also understand the dynamic state of the goods at any time.

It is this kind of logistics distribution system and network tracking service that let Si Heng win the recognition and trust of customers all the time.

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Although the company has not been established for a long time, it has invested a lot of money and material resources to allocate the logistics information system of the enterprise. Taking the warehouse management that Jiang Tao has always emphasized, the reason why the warehousing of Si Heng logistics is deeply trusted by customers is that the goods have been pported at a high speed because of its reasonable and effective management of goods.

These measures to improve information management have brought tangible benefits to customers.

Jiang Tao told reporters that this is summed up in one sentence: two improvements and two reductions.

The two improvement is to enhance the core competitiveness of customers and enhance the credibility of customers.

The two reduction is to reduce the logistics cost of customers and reduce the risk of logistics operations.

As we all know, the gap between procurement, production and technology has been narrowing gradually with the increasing pparency and commonality of the logistics enterprises and small logistics enterprises.

In such a market, customers see the huge proportion of logistics costs in costs.

Logistics has also become an effective means for many enterprises to control costs, enhance services and enhance competitiveness.

Through advanced logistics service level, we strive to achieve low cost and efficient logistics operation, and enhance the competitiveness and credibility of Siheng in a timely, accurate and secure logistics service.

Winning the starting line of service

There are many ways to win customers, which is to meet the ever-changing modern logistics needs of customers.

Safety, timeliness, convenience, service and comprehensiveness are major points for logistics.

The logistics has also met customers' needs and won recognition and loyalty from customers at a higher level.

First of all, good faith service.

Whether freight price or freight cycle, Si Heng logistics promises that the customer will do it, even if he loses money, he will not lose faith in his customers.

This is also the code of conduct for Si Heng.

Second, provide personalized services.

In view of the different needs of different customers, we have established a quick response mechanism to satisfy the special requirements of customers.

And constantly sum up in practice, constantly discovering and mining new needs of customers, in order to find new way of development.

Third, attach importance to the cohesion of enterprises.

At work, Jiang always manages his staff strictly, while in life, he cares for his employees.

Because of creating an atmosphere of "enterprise as home", employees' enthusiasm for work is stimulated, and the development of enterprises is realized through harmony.

Last but not least, a quick and effective claim settlement mechanism.

"Rather than compensate the company."

This is how the attitude of Shi Heng logistics handles claims.

If there is a vehicle accident, it will be handled by the insurance company. If it is a small accident, the logistics will be paid in advance within 7 days.

If you want to truly establish your brand, corporate culture is an essential part.

Jiang Tao and Qiu Pengfei realized this.

Jiang Tao told reporters that doing logistics is very hard and needs the spirit of never backing up, so they are also grasping the construction of enterprise culture.

"Corporate culture is the spiritual pillar of a company.

The improvement of staff quality and the enhancement of ideology can better promote the development of enterprises.

As an enterprise, it should have a sense of social responsibility. "

In this regard, Qiu Pengfei also has the same feeling, he said: "as a logistics enterprise, the most basic is honesty and trustworthiness.

Secondly, employees, as the core strength of enterprises, need to understand what they are doing and understand their value.

A person striving not only for salary, but for self realization. "

Set up your own industry standard

Talking about the situation of domestic logistics industry, the two leaders of Si Heng logistics used three sentences to describe: foreign capital enterprises are aggressive, state owned enterprises maintain the status quo, and private enterprises are too restricted.

Indeed, although China's logistics industry has been developing for many years, it is still at a low level from the overall level, and there are still many non-standard market mechanisms.

For example, in many places, local logistics enterprises and foreign logistics enterprises can not be treated equally and there is a phenomenon of local protection; logistics enterprises will encounter many difficulties in setting up branches, undertaking business and vehicle traffic in different places; vicious competition among enterprises, "price war"; low threshold of industries; and mixed businesses.

As the logistics industry lacks certain "access" standards, it increases potential risks and corrupts the image of the industry.

At the same time, professional high level logistics personnel lag and other issues also to a certain extent on the development of domestic land logistics constraints.

"Under such a market situation, the main challenge of Si Heng is to realize the efficient and low-cost operation of enterprises under such a non-standard system. Besides, from the current logistics market in China, the continuous expansion of foreign enterprises has led to the continuous expansion of logistics enterprises with strong market base in China, and the increasingly fierce competition in the logistics market, which brings us opportunities and challenges.

This also shows that the logistics industry will gradually develop in a standardized and benign direction under the influence of two internal and external factors. We will face a gradually standardized market, so the next challenge is to stand out in such a large number of enterprises.

To be bigger and stronger requires us to constantly improve ourselves and innovate from technology, service, management and software and hardware.

Jiang Tao said.

From Jiang Tao's firm eyes, we also have enough reasons to believe that the dream of Shandong peninsula's "boutique line" is inevitable and must be achieved.

In just 1 and a half years, logistics has gradually proved its value. Now let us wait together to witness the glory of its rise.