Fabric Fade, Down Jacket Changed "Big Face".

"The down jacket purchased in February this year is ready to fade, but it is serious in the near future. Fade When I retire, business But he changed his mind. Recently, Ms. Xia, who lives in the golden Heyuan District of the plain county town, reflects to reporters.

According to the survey, in February 6th of this year, Ms. Xia, who lives in the Heyuan District of Pingyuan County, went to a county town. Down Jackets The clothing store custom made down garments. Under the highly recommended by the boss, it chose 240 yuan to choose a "Bao Xin Yuan" down jacket outer skin, and made a down eider in the down jacket of the old down eider, plus a total cost of 800 yuan before hand and other expenses.

In February 16th, when she took home her down jacket, she wore it for two days and found that her predecessor was a bit discoloration, so she returned to the store to reflect it to her boss. The boss said that it would be okay to wear a little color for the first time. If you dry clean again, you can find it in large areas, and you can take it back and replace it at any time. Although she was somewhat reluctant, Xia saw her boss's sincere attitude and had to take down the down jacket. Later, because of the gradual warming of the weather and no longer wearing down coats, Miss Xia put down the down jacket that had been worn for two days.

Recently, the weather turned cold, Miss Xia took out the down jacket to the dry cleaners, and planned to dry clean and wear it again. However, I did not think of it. After washing, the predecessor of the down jacket had a serious fading. The black cloth with white background turned into a big face. Miss Xia thought of her boss's promise, so she took the down jacket and the original custom made documents to the shop to ask the boss for a statement. At this time, the boss has changed his attitude, let Ms. Xia himself and manufacturers contact. Ms. Xia went on several successive visits and received the same reply.

For this reason, the reporter contacted the relevant staff members of the Consumer Protection Committee of the industrial and commercial bureau of Pingyuan county. After the staff members of the Consumer Protection Committee understood the situation, they called the shopkeeper on the basis of the number provided by Xia, and confirmed the fact that Xia said. After mediation, the two sides finally reached an agreement that the down garment clothing shop would make a down jacket for Ms. Xia free of charge.