The New Shoes Will Only Wear For One Hour To Remove The Glue.

Case complaint: "the newly bought leather shoes only wear for 1 hours. The surface of the shoe tips is degumming, and the shop owners ask for a change, but the boss avoids them." Last Friday, Ms. Zhu sent us information on QQ764762110, hoping to get help. Reporter verification: after receiving Ms. Zhu's complaint information, the reporter and Secretary Zhu Qisheng of the county Consumer Council came to a shoe store in Twin Towers Road, north of Ou Bei town to verify the situation. According to Ms. Zhu, she saw a leather shoes priced at 698 yuan on the 9 day of the store. After bargaining, she bought 349 yuan. After wearing it for 1 hours in the afternoon, she found that the glue on the front surface of the leather shoes fell off, so she telephoned the owner of the shop, and the old board agreed that she would come to the shop for a consultative settlement. But the next day, Ms. Zhu waited in the store for a day, and she could not see her boss coming back. When she called the shopkeeper again, the boss said he was away on a business trip. 11 early in the morning, Ms. Zhu came to the shop again, but she still did not see the shadow of the shop owner. Ms. Zhu believed that the shoes had their own quality problems. The boss was deliberately avoiding her, so she asked the shop assistant, Miss Tang, to give her a statement. And Miss Tang said, 11 early in the morning, Ms. Zhu came to the shop, whenever a customer entered the shop to buy, she always said to the customer, "the quality of shoes in the shop is not good," and so on, thus affecting the business. Miss Tang believes that Ms. Zhu's front surface of shoes has a shoe glue off, and there are no other parts of shoes. This should be Miss Zhu's walking when she accidentally bumps into the shoes, the quality of shoes itself is no problem, the shop should not be responsible for this. The committee said: after examining the relevant procedures of the leather shoes, Zhu Qisheng said that the new shoes only wore for an hour, which did not exclude the possibility of the quality of the shoes. However, Ms. Zhu said that after she put on her new shoes, she went up and down the stairs for several times, and did not rule out the possibility of damaging the stairs. Therefore, it is suggested that Ms. Zhu try to wear it for a few days. For example, the other parts of shoes are also degumming. According to the Provisional Regulations of "three packages" of footwear products in Zhejiang Province, within seven days, Ms. Zhu has the right to ask the store to return, replace or repair. The results of such treatment both agreed.