Online Customer Reception And Communication Skills

Shop Customer service Usually work is trivial, often let everyone feel no technical content, from another perspective is also the most easy to get results. Just like martial arts experts, the more ordinary work is to do, the more you need to pay more energy to study. Once you work hard, you will be invincible.

Drainage of a shop mode There are many kinds, but there are three kinds of factors. shop Whether the marketing method is attractive or not, and the other is whether the visual design of the shop can make buyers browse more comfortable; another is whether our sales customer service communication skills are in place, whether it can encourage customers to come to order, or buy more.

Before we begin, we will explain what good communication skills are. What kind of benefits can good communication skills bring to us? Let's share a little story:

In ancient times, there was an old man who raised monkeys in the Song Dynasty. He liked monkeys very much, so he kept a large group at home, he could understand the minds of monkeys, and monkeys could understand that person's mind. Because the monkey's favorite food is oak, so the old man reduced the rations of his family to satisfy the monkey's desire.

But soon the family was short of food. He wanted to limit the number of oak eating plants. But he was afraid that the monkeys would not listen to himself. Then he went to talk with the monkeys and said, "I'll give you an oak, four in the morning and three in the evening. Is that OK?" (four and twilight three)?

The old man could only give up for a while, but he thought for a day, and then he said to the monkeys, "then I'll give you an oak, three in the morning and four in the evening. Is that ok?" (three and twilight four)?

We now use the word "three times and four times" to describe a certain thing or a person who is not single-minded and happy, but in fact, in ancient times, the story of "three times and four times" represents an excellent case of successful communication.