258 Yuan To Buy A Pair Of Sandals Wear Large Discoloration For 2 Days, Customer Complaints Were Refunded

"It's ridiculous.

It is a problem of consumers' feet that seriously faded and lacquered. "The new sandals bought by Changsha netizen Liu bought a large area of faded and lacquered clothes in only 2 days.

When she took her shoes to the shop for a claim, the other side said, "faded and lacquer is caused by sweat from the feet, not the quality problem of the shoe itself".

In the evening of June 22nd, Ms. Liu bought a pair of sandals at the "Crescent" store in Tianxin store, Changsha's DF supermarket. It cost 258 yuan.

On the 23 and 24 days after wearing the new shoes, two days later, she found that the side of the left shoe sole contacted with the skin appeared a large piece of surface paint falling off and fading. "And the place around the edge of the shedding plucked up a vesicle, which touched the finger with a finger, and the original bare colored sole became mottled."

To this end, Ms. Liu found out

On the back of the sales list, the "three package" stipulates that "wear color after a week, serious pulp loss and pan nitrate, all are exchanged."

In June 25th, Ms. Liu came to the crescent shop with her shoes to explain the situation.

After seeing the shoes, the clerk said, "there are no quality problems for the shoes. The problem is your feet, sweats on your feet."

The explanation of the clerk made Ms Lau very angry. "I drive to and from work sooner or later, and I sit in office during the day. When I sweat for 2 days, my new shoes will be made like this."

In desperation, Ms Liu sent a post to the http://315.rednet.cn/.

。

After the pfer of the "consumer rights protection" channel staff, the Changsha industrial and commercial bureau's newly opened shop and industrial and Commercial Office accepted the complaints of netizens for the first time.

At 26 a.m. on the morning of 9, Ms. Liu sent her shoes to the newly opened shop, where staff members registered their complaints.

After mediation, the crescent shop finally agreed to refund the refund.

At noon that day, Ms. Liu took back the sandals payment from the business department, and expressed satisfaction with the result.