Brand Shoes Wear Their Lips Once They Wear Them?

Miss Da city has bought a pair of sneakers for her niece in the Adidas store in Dacheng city. Her niece once wore it once, and her shoes began to degum and the vamp cracked.

Ms. Liu found businesses in March 7th, and merchants said they needed to return the shoes to manufacturers for identification.

But manufacturers will not accept it from 1 to 7 every month, so it will not be until April 15th.

Miss Liu did not understand how to deal with these shoes for such a long time.

Coincidentally, Ms. Da Cao bought a pair of sports shoes for her children in February 22nd at the store, which also brought about these problems.

She was dissatisfied with finding the same answer from the merchant.

Recently, "Adidas" Dazhou store Wei manager told reporters that because consumers questioned the quality of shoes, there is a problem, so in line with the attitude of consumers, they sent shoes to manufacturers for identification, but identification takes time, so they made the above reply to consumers according to the relevant provisions of manufacturers.

Wei told reporters at the same time that if the manufacturers identified the quality problems of shoes, they would recall all the shoes of the same model and the same style. If there were other reasons, they would also give consumers a satisfactory answer.

Liu Xingchun, a staff member of Tongchuan District Consumer Council, told reporters that according to the twenty-third provision of the law of the People's Republic of China on the protection of consumers' rights and interests, operators shall provide goods or services, undertake the repair, replacement, refund or other responsibilities according to the state regulations or with consumers, and shall perform in accordance with the provisions of the state or the agreement, and shall not deliberately delay or unreasonably refuse.

In the above cases, businesses and manufacturers should actively and properly solve this problem for consumers.