Clothing Industry Sales Service Has Eight Steps.
< p > service eight steps < /p >.
< p > < strong > > guests > /strong > 1 smile (NATURAL sincerity from the heart) 2 eyes (look at customers, let customers feel you notice him) 3 body language (five fingers together guide direction) 4 greetings (ordinary holiday) < /p >
The open question of the guest +4W (the occasion's intention (who wears) the quantity) will encounter four types of customers at this stage. 1, it will be very sure what to take (what I want) in the stage. (2) I will listen to you completely. During this period, he will listen to you completely. You will have to guide and recommend 3 to meet (see no idle type). You have to use high quality service and professional knowledge to impress him. Let him not encounter 4 next time. < p > two, < strong > try to understand customer psychology < /strong
< p > three, < strong > Product Recommendation +360 degree display > /strong > recommendation 100% understand inventory first time display products to communicate with customers (listen to customers' voice) make good use of F A B method F: product characteristics + material A: product advantages B: the benefits of products are commonly used (AFB method) to make good use of Related words: Cel Mba Unionce < A >
/a > 1 polite language 2 fast courtesy, 3 polite language 4, open the shoe box 5 squatting (advantages), easy to communicate (3) easy to identify (see the customer to take off the foot) guide the direction (direct to the mirror). Avoid the empty hand out of the warehouse (no products can be replaced). < p > four, < strong > encourage to try < /strong > notice: know the number and keep the cleanliness of the goods A; try < a target= "_blank" href= "http://www.91se91.com/" > shoes <
When looking for goods (4W open question) ask people to wear (identify age, sex), ask questions about styles and ask questions (to increase group buying) 2. When customers are hesitant about the color, they can take out two relative colors to compare the styles: use the ABC method to compare the price with the similar products in the market (to be very euphemistic). When offering goods, find substitutes to wear the same color or try a little bigger. When the customer refuses, first introduce yourself first, ask only the number to pick up the goods quickly. Pay attention to three points when paying the bill: specify the direction, explain the price, confirm the quantity, and add the sales promotion < /p > < p > five, < strong > suggested sales promotion > /strong > (additional sales) five hours, six styles, five hours, when customers
< p > six, 1. Go for a needle -- a reasonable match: 2. Add fuel to the fire -- additional sales promotion: Grass boats and arrows -- with the help of the third party ABC, kill two birds with one stone, and make the best of the world. --- reasonable match with nature, the dream comes true. The series recommends the use of < a target= "_blank" href= "http://www.91se91.com/" > clothing < /a > to make the customers more perfect.
< p > seven < strong >, cash register < /strong > singing, singing, singing and paying: smile + additional sales promotion + maintenance washing method seven. < a target= "_blank" href= "http://www.91se91.com/" > clothes > /a > Service (generally we do not agree to change clothes) < /p >
< p > eight, < strong > Mei Cheng Service > /strong > smile + Object - promotional activities - sorting goods < /p >
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