Anta Sneakers Wear For 6 Days To Remove Glue And Ask For Change.
Consumers bought a pair of Anta sneakers, but only sixth days later, the shoes were degumming.
Consumers and merchants repeatedly asked for a replacement, but they were rejected by the other party.
According to the consumer Mr. Zhou, he holds Anta VIP card, which consums a lot in Anta stores every year.
In July 26th, he bought a pair of sneakers with a price of 239 yuan with his children to Anta eternity store.
On the 31 day, he found that there was a degumming phenomenon in the bend of the left foot of the new sports shoes that only bought for 6 days.
On that day, he asked the children to bring their problem shoes to Anta eternal shop for replacement.
The other side tells the child that according to Anta (China) Limited, the problem sports shoes can only be returned to repair.
Mr. Zhou told reporters that the next day he took the question shoes to Anta eternal shop.
The store said the company's "three package" requirement has been marked on the shoebox.
In the "three package" period, the quality problems such as broken ends and cross sections can be replaced.
It can only be repaired free of charge within three packages.
Mr. Zhou's opinion is that Anta (China) Limited has unilaterally formulated the "three package" Ordinance.
Mr. Zhou said that the newly purchased sports shoes had been degumming on the sixth day, which was enough to see that their products were defective in quality.
In terms of product sale, the "three package" Ordinance formulated by Anta (China) Limited failed to take into account the interests of consumer groups.
He was very disappointed about this.
Anta's eternal shop has confirmed Mr. Zhou's degumming, but the two sides insist on how to deal with sports shoes.
On the afternoon of 5, at 3 p.m., the reporter accompanied Mr. Zhou to the Anta eternal shop located on the first floor of Jialong garden, Zhong Ting Street, Taijiang district.
Staff told reporters that the degumming treatment of sports shoes are all maintenance, which is also stipulated by Anta (China) Limited.
Even if shoes are purchased for only 1 days, degumming is the same.
The reporter contacted the store manager at Anta eternity store by phone.
She confirmed the clerk's statement to reporters.
Reporter asked, sports shoes purchased for 1 days, if there is degumming problem is also maintenance treatment?
She did not answer directly, but said, "it depends on the degree of degumming".
After having communicated with the shop assistants, the high-definition store manager sent the question sports shoes to Anta (China) Co., Ltd. to conduct a comprehensive test to determine whether there was any quality problem.
Her statement was negated by Mr. Zhou.
Mr. Zhou believes that this practice is unfair and can not objectively reflect the quality problems of the products. It is recommended that they be sent to the institutions that are qualified and approved by the relevant departments for testing.
Because the two sides failed to reach a consensus on this matter, Mr. Zhou had to leave the shop with the question shoes.
Reporter learned that Taijiang district industry and Commerce Bureau has been involved in coordinating this matter.
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