Online Shopping Clothes For Bad Reviews In The Middle Of The Night, Every 5 Seconds A Harassing Phone Call.
< p > < strong > buyer: a href= "http://sjfzxm.com/news/index_f.asp" > online shopping < /a > ostrich hair shedding shoulders, requiring return is rejected by the seller < /strong > /p >
According to Ms. Wu, in November 12th, she bought an ostrich hair shoulder on Taobao's Web site called ostrich fur shop, plus a postage fee of more than 80 yuan. P
In November 15th, Miss Wu received her clothes and lifted her clothes.
Check the manufacturer's production information and find that there is no sign.
< /p >
< p > Ms. Wu thinks that she has bought "three noes" products, and has contacted the shops through Ali Wangwang. After reflecting the situation, she asked the store to return the goods.
< /p >
< p > sellers agree to return goods, but the express delivery cost of refund must be paid by the buyer.
Ms. Wu felt unreasonable. "Defective clothes should be borne by the seller," the two sides did not discuss.
Consider the total price of clothing is only 80 yuan, and the postage for postage needs more than 20 yuan. Since the seller does not agree to pay postage, Miss Wu is too lazy to return it.
< /p >
"P >" regular online shopping friends know that after receiving the goods, the buyer can evaluate the seller.
The satisfaction of the words to praise, feel bad goods can also be in the evaluation or poor evaluation.
Ms. Wu said that when she confirmed receipt and payment on the Internet, she gave the seller a "bad comment" on the Internet in November 29th, criticizing the shop for selling "three no" products.
< /p >
In November 30th, Ms. Wu received a phone call from the seller, and the other side asked her to delete the P. Miss Wu ignored it.
Unexpectedly, the first strange call was received very soon. After the connection was made, the other party did not speak, and the nightmare began.
< /p >
< p > < strong > not satisfied with the return condition to < a href= "http://sjfzxm.com/news/index_f.asp" > < < /a > > buyer experience "call you dead" < /strong > /p >
< p > Ms. Wu said that in the last two days, there were strange calls and even frequent calls to her phone at any time, even late at night.
< /p >
< p > reporter read Wu's recent call records, and found that the caller ID numbers in Guangdong, Yunnan, Sichuan and other parts of the country. The time interval between the callers is not more than 5 seconds.
< /p >
< p > Ms. Wu said that such intensive bombardment lasted about half an hour and could reach three or four times a day.
Telephone bombing is the seller's revenge for the "bad comment".
No, because sometimes she has to set the alarm clock, so she has to set her mobile phone into a flight mode.
< /p >
< p > in the face of this kind of situation, do buyers have the right way to safeguard their rights or prevent harassment? Reporter telephone consultation 10086 learned that most of these harassing calls were made by Internet phone, so it was difficult to monitor from the source.
< /p >
< p > the malicious harassment may be caused by disputes between buyers and sellers. < a href= "http://sjfzxm.com/news/index_f.asp" > Taobao official website < /a > the answer is "malicious harassment", which means that the seller harms the buyer by bad means in paction or paction, and hinders the buyer's satisfaction in the service.
Buyers can initiate malicious harassment rights protection.
After finding the corresponding paction, click "complain the seller", establish the right protection, deduct twelve points at a time; if the circumstances are serious, consider it a serious violation, and deduct forty-eight points at a time.
< /p >
< p > Taobao official requirements, buyers need malicious rights harassment, need to provide a complete and clear Ali Wangwang chat history screenshots, Taobao station letter screenshots and other evidence to give evidence.
< /p >
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