The Use Of Mobile Phones And Computers In Workplace Etiquette

　 First, Mobile etiquette - more and more attention

Whether or not to use mobile phones in social or workplace situations has become one of the greatest threats to etiquette. Mobile etiquette has attracted more and more attention. Overseas, such as Australia Telecom's business hall, has adopted a way to provide customers with the "mobile etiquette" brochure to promote cell phone etiquette.

So what should we pay attention to when we use mobile phones? When can we call each other's cell phone?

1, in all public places, mobile phones should be placed in the usual place of etiquette when they are not in use. Do not put it in your hands or hang it outside your coat pocket when it is not used. The regular location of mobile phones is: first, the briefcase is carried in the briefcase; the two is the inside pocket of the coat; sometimes, the mobile phone can be put on the belt temporarily, or it can be placed in the unattractive place, such as hand, back and handbag, but not on the table, especially not on the opposite side of the chatting customer.

2, in the meeting, when negotiating with others, the best way is to turn off, at least to the state of vibration. This not only shows respect for others, but also interrupts the speaker's thinking. And that kind of ringing on the venue is like busy business, so that everyone's eyes turn to you, showing you lack of accomplishment.

3, pay attention to the use of etiquette of mobile phone users, will not be in public places or phone calls, driving, aircraft, theaters, libraries and hospitals to pick up the phone, that is, on the bus loud phone calls are also out of ceremony.

4, when you call your partner on a cell phone, especially when you know that the other person is a busy person in the important position, the first thing you think of is whether he or she can answer it at this time, and you have to prepare for the inconvenience. When you call your partner on the phone, pay attention to the echo you hear from the receiver to identify the environment. If it is very quiet, it should be thought that at the meeting, sometimes the big venue can feel an empty echo. When the noise is heard, the other party will probably be outside, and the rumble can be heard when driving. With initial identification, there is preparation for smooth communication. But no matter what the circumstances are, whether the call is made by the other side or not, so is it convenient to call now? In fact, without prior agreement and unfamiliarity with each other, it is difficult for us to know when the other party will be able to answer the phone. Therefore, when there are other ways of contacting, try not to beat each other's mobile phones better.

5, public places, especially stairs, elevators, junctions, sidewalks and other places, should not be used as mobile phones. They should keep their voices as low as possible, and never speak loudly.

6, on some occasions, such as watching a movie or playing a mobile phone in a theater, it is extremely inappropriate. If you have to reply, it may be appropriate to send SMS messages in a quiet way.

7, at the dinner table, it is necessary to turn off the cell phone or turn the phone to vibrate. Avoid being interrupted by a disturbing bell when eating.

8, do not view SMS while others are watching you. When you talk with others, check your SMS and don't respect others.

9, we should pay attention to the content selection and editing of short messages. Because the message you send means that you agree, at least, not to deny the content of the message, but also to reflect your taste and level. So do not edit or forward unhealthy short messages, especially those with ironical greats, celebrities or even revolutionary martyrs, and should not be forwarded.

10, when talking to friends face to face, do not broadcast your cell phone to your friends, avoiding the high frequency and high current radiation that will cause them to feel unhappy.

　　 Two. Computer etiquette Don't damage your office image.

Computer is an important tool for our work. Using computers is not only easy to turn on, shut down and surf the Internet. Computer etiquette also reflects a person's quality and upbringing.

1, although it is the company's computer, but also have to take good care of, usually to wipe clean, do not use the white computer black has not been brushed; when the screen display, pay attention not to clean, wipe with a wet cloth, damage the screen; do not turn off the normal shutdown, do not have to leave; when the external connector, to quit normally, avoid causing data loss, computer crashes and other failures.

2, there are other people who do not share public and private interests, take a U disk, and then Ctrl personal computer data to the company's computer, and then the company's computer data Ctrl to personal computers. This phenomenon was found by the company, and it must be resolutely stopped.

3, surfing the Internet in the company, looking for content and information related to work, rather than viewing things by interest, violating the articles of association, and slowly lead to business outdated.

4, many companies do not allow employees to play games or chat online on the company's computers. However, some people are stealing from their leaders when they are not in use, or using the company's internal network to "laugh" and download pictures from websites, which are against labor discipline.

5, e-mail brings convenience to people, but also brings new problems in workplace etiquette. We should all pay attention to the etiquette of e-mail, and don't let e-mail make jokes. E-mail is a kind of professional letter, but there is no serious content in professional letters. Especially in the business world, we advocate credibility, grasp the opportunity and cooperate division of labor, believe in customer first, and focus on communicating with customers to achieve the goal of promoting sales, increasing production and making profits. But we often neglect the etiquette of e-mail. Some sloppy habits will not only cause employees to laugh, but also make jokes in front of customers. In many of today's companies, e-mail is full of jokes, junk mail and personal notes.

1) the title should be outlined, and avoid using headlines that are ambiguous and romantic. For example, "Hey!" or "keep it!"

The theme of e-mail is the main difference between e-mail and letterhead. In the theme bar, the contents of the whole mail are summarized in a few short words, which is convenient for the recipient to weigh the priorities of the mail and deal with them separately. In particular, the reply to the letter, to re add, change the theme of the mail is to pay special attention to the link, it is best to write from the * * company mail, year, month, day so that the other party is clear and easy to retain.

2) E-mail The stylistic format should be similar to the style of written conversation. There should be greeting at the beginning, but the choice of greeting is more free, like "hello" or "Hi", or just a simple form of address. The ending is also optional, such as "talk about it later", "wish you happy", and so on. But if you write a more formal email, use the same style as a formal letter. Start with "respectful" or "Sir / madam, Hello!" at the end of the ceremony, and use the format of "this / salute".

3) content is concise and concise. For every email that needs to be answered and forwarded, be careful to write every word and sentence in e-mail. Because the law now stipulates that e-mail can also be used as legal evidence, it is legal, so be careful when sending e-mail. If it is not good for the company, never write such quotations. You must be careful when sending mail, and regularly review the e-mail you sent to assess its impact on business dealings.

4) be sure to clear up the contents of the reply. In California, Morgan, an expert in communication studies, said, "I have recently received an e-mail, including the names of twelve people who have been sent away. I really do not need to know these messages. There is a good idea that the anonymous annex BC (CC) should be replaced by the anonymous annex receiver (memo) when sending the letter, or any unimportant or duplicated contents should be deleted before forwarding, for example, the theme, address and date of the abstract (memo to) part.

Pay attention to the skills of answering questions. When answering the question, it is better to copy the related questions back to the answers, and then answer the questions. Do not use the auto answer button, which will include all the contents of the incoming part to the return part. But do not reply to the word "yes" only in two words. It is too rigid and makes the reader unable to understand.

5) call the recipient appropriately and sign the letter at the end. Although the email itself has indicated which party to mail, who is sent to it, the name of the recipient and the sender is the necessary etiquette, including the name of the recipient at the beginning of the letter, and the name and address and telephone number of the sender at the end of the letter, so as to facilitate the recipient's future contact with you. The more you are in a large company, the more you need to note your name in your email address, and add a personal signature bar at the end of the email. People usually send mail to a large number of people, and open the mail box. You may find that half of the mail is not related to you. Deleting them is time-consuming and laborious. So before retransmitting, you need to sort out the number of messages to the minimum. If conditions permit, check your mailbox every day and reply to your email as soon as possible. After important mail is sent, confirm by phone. In addition, important confidential and sensitive topics do not use e-mail, because it can not guarantee strict confidentiality.

6) avoid using full text in English. The email is so powerful that it implies that the sender is too lazy to use the correct grammar. After all, this is still a form of communication. It is a professional courtesy to abide by the standard document rules.