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In 2013, The Express Industry Grew By 60%.

2014/2/14 20:45:00 105

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Express Industry Labor Shortage Online Shopping

According to the industry insider, EMS has launched a response plan in many areas. After the third year of the third year (February 2nd), Shun Feng has seen a growth spurt in the whole network, up 70% over the same period last Spring Festival. Although EMS and SF EXPRESS are leading domestic express companies, they account for about 20% of the national express market share, but these two are hard to meet social needs during the Spring Festival. 
After the Spring Festival, the express industry will usher in a fast blowout situation, and the shortage of labor will be highlighted in the P. The China Youth Daily reporter registered several large recruitment websites, and found that all the major express companies had posted information about recruitment couriers. Many of them had attracted the attention of "urgent hire" and "high salary". However, even if some companies offer more than 8000 yuan monthly salary, there will not be enough couriers in the short term. 
 the lack of people in the express industry is not due to the end of the "dormancy mode" of the Spring Festival. Take Hubei Province as an example, it is reported that the logistics industry in this province is short of about 100 thousand workers. Wu Congming, Deputy Secretary General of Hubei Logistics Association, said: "China's logistics industry is still in the stage of spanformation from traditional logistics to modern logistics industry, and the future number of logistics industry will be even larger." 
 during the "double eleven" online shopping craze in recent years, the courier company also staged a "grab war" almost every year. It is reported that in the current express industry, the number of directly employed personnel reaches 2 million 100 thousand, and the indirect employment rate can reach 2 million 400 thousand. Express enterprises are the terminal part of the logistics industry. The phenomenon of "robbing people" reflects the shortage of labor in the logistics industry. However, some express companies always have temporary recruitment through various channels under the condition of staff gap. This kind of recruitment effect is not ideal. Even though the company has entered into a labor contract with its employees, the employment and employment relationship between the two sides is too simple and irregular, which makes the turnover of employees frequent. 
Less than P, after a rush of recruitment, few enterprises have systematically trained their new employees. These enterprises believe that the cost of personnel training is higher than the cost of direct recruitment, and the higher the skill of personnel training, the quicker the loss. Therefore, they do not attach importance to and do not want to carry out personnel training. "Using only, not training" has become a common phenomenon. For employees, if their own knowledge and skills can not be improved for a long time, the staff will think that the development space that the enterprise can give is limited and, of course, to seek the real value of the life of the enterprise. 
The data released at the national postal management conference held in January 6th showed that in 2013, the volume of China's express delivery business was 9 billion 200 million, ranking second in the world, second only to the United States. Business volume grew by 60% over the same period, the highest daily processing capacity exceeded 65 million, and the express business revenue was 143 billion yuan, an increase of 36% over the same period last year. 
 with the rapid development of < a href= "http://www.91se91.com/news/index_c.asp > > express business < /a >, the demand for express personnel increased sharply. This is evident from the dialogue between Premier Li Keqiang of the State Council and Taobao founder Ma Yun. "We think that if we solve the future 3 trillion to 10 trillion (online shopping) sales, China will probably have 300 million packages per day, and it will increase 8 million 500 thousand people from the logistics industry," he added. 
 a professional organization predicts that during the "12th Five-Year" period, China's logistics industry needs about 1 million 400 thousand new jobs per year. However, at present, there are only 400 thousand graduates majoring in logistics in Colleges and universities, and will not be saturated in the past 5 years. Moreover, the educational level of our logistics industry practitioners and the proportion of senior technicians are far below the average level of all industries in China. 
 > a href= "http://www.91se91.com/news/index_c.asp" > talent gap > /a > huge, frequent flow of personnel and quality of good and bad directly lead to frequent problems in the express industry. According to a recent survey conducted by China Youth Daily, 82% of respondents felt "bad" because of express delivery, and 53.6% of respondents were not satisfied with the quality of delivery. At present, the main problem of express delivery is: "violence sorting, damage or too dirty" (19.4%), "consumer interests are damaged without complaint" (18.5%) and "slow delivery" (13.3%). In addition, leaked personal information (10.3%), problems often shirk responsibility (9.6%), delivery staff's attitude is not good (9.6%), the express identity is short of uniform and clear identification (6.2%) and other aspects are also criticized. 
 it is reported that the perfect "a href=" http://www.91se91.com/news/index_c.asp "incentive mechanism < /a" is the key to mobilize the enthusiasm of the staff in the express industry. In order to motivate employees, motivational factors related to job content must be used. Only when incentives are improved can employees' enthusiasm be improved. For express companies, we should change the traditional way of remuneration, take salary as an incentive factor, and balance the relationship between short-term incentives and long-term incentives with a more reasonable salary system. Besides, express enterprises should have a deep understanding of the motivation of talent employment and retain talents through diversified incentives. 
 in the opinion poll of China Youth Daily, to improve the service level of express delivery, respondents thought that the first step should be to increase the courier's treatment (24.6%). The following are: improving the professionalism and service awareness of the courier (18.1%); introducing relevant laws to protect the interests of consumers (12%); cracking down on the gray areas such as reselling privacy; (10.9%) accelerating the spanformation of the express companies and improving the management level (11.2%).