Analysis Of How To Create First-Class Performance And First-Class Shops
< p > strong > 1, control < a href= "http://www.91se91.com/news/index_c.asp" > loss rate < /a > /strong > /p >
< p > any shopping malls will face the problem of the loss of salesmen. The nature of work and the restrictions on age are the reality of the loss of salesmen. However, the high turnover rate of salesmen will have a great impact on sales.
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< p > < strong > 2, because of people's fixed posts < /strong > < /p >
< p > the business adjustment of the shopping mall is inevitable. At this time, the staff will also change properly. When adjusting, it is necessary to stabilize the mentality of the salesperson and recommend to the new counter to avoid any worries of the salesperson.
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< p > < strong > 3, mercy and rule, implement humanistic management < /strong > < /p >
< p > shopping malls must abide by the service standards formulated by the salesmen. They must be strict and strict in principle, so that the whole team can be orderly and standardized. For example, daily attendance, the submission of various forms of reports, on-site labor discipline, etc., we must comply with the staff management system, and must not be soft on the punishment; on the other hand, salespersons are also ordinary people. We should pay attention to their ideological trends. The mood of salespersons directly affects sales enthusiasm, and helps and cares for the salespersons who are having difficulties in their lives, which reflects the humanization of management.
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< p > < strong > 4, appropriate use of incentive < /strong > /p >
< p > teacher Tan believes that the salesperson's standing time is more than six hours a day. If he works well, it will give him a sense of achievement. No one wants to be backward. If a store manager only uses punishment, it is undoubtedly a supervisor.
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< p > < strong > 5, shop manager responsibility system < /strong > < /p >
< p > in a special counter, the role of a store manager can not be ignored. He is the link between manufacturers and shopping malls, and is also the core of a counter.
He is responsible for the personnel, goods, health, display and sales of the counters.
Therefore, if we want to manage various counters, we should start with managing the store manager.
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< p > strong > 6, zoning management, full < a href= "http://www.91se91.com/news/index_c.asp" > authorization > /a > /strong > /p >
< p > large to a shopping mall, small to a counter, if managers do not know how to delegate, it is bound to increase the difficulty of work.
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< p > < strong > 7, giving play to the function of morning meeting < /strong > < /p >
It is a basic content of the morning meeting to arrange the new day's work. It will also play a role in training. Besides training managers, this training can also fully mobilize the participation of salesmen! < /p > p
< p > < strong > 8, persistently training < /strong > /p >
< p > teacher Tan said that only morning training is not enough. Besides participating in regular training in the unified organization of the shopping malls, the floor managers should organize targeted training and insist on doing them once a week. The accumulated training will improve the quality of the salesmen.
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< p > < strong > 9, managers should have training and guidance ability < /strong > /p >
< p > the author suggests that managers should first understand that knowledge of goods, sales skills and display of commodities should be a strong part of their management skills. Besides regular training, on-site management is also a process of training and guidance.
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< p > < strong > 10, learn to apply < a href= "http://www.91se91.com/news/index_c.asp > form management < /a > < /strong > /p >
< p > in operation and management, a lot of information collection and data collection must be done through forms. Teacher Tan suggested that the standard forms should be issued under the floor, and the contents need to be listed. The salesperson only needs to fill in the relevant contents, and the last column will let the salesmen write the analysis, because the salesperson is the frontline service personnel, and many of the information she provides are valuable and available resources.
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