Kunming Consumers Association Has Released 14 Children'S Clothing Samples Tested.

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< p > "3. 15" is approaching. < a href= "http://www.91se91.com/news/index_p.asp" > Kunming < /a > Consumers Association has purchased 14 samples of children's clothing samples for sampling inspection at 8 outlets in the city.

Yesterday, the City Consumers Association announced the results of the test, the reporter learned that the relevant indicators are in line with the requirements, but the problem is that the production dealers pay more attention to the sales link, and after-sales service has some problems.

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< p > < strong > the quality of the 14 sampling samples is all qualified < /strong > < /p >.

< p > at yesterday's briefing, Li Linrong, Secretary General of Kunming Consumer Association, introduced that in order to understand the overall quality of Kunming market < a href= "http://www.91se91.com" > children's clothing < /a >, and guide the consumers to scientifically and rationally choose children's clothing, the Consumers Association conducted a comparative test on children's clothing in Kunming market in early 12 in 2013, and commissioned the inspection and Quarantine Technology Center of Yunnan entry exit inspection and Quarantine Bureau to test.

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< p > it is reported that the sample was purchased by the consumer association staff as an ordinary consumer and purchased in 8 outlets in Kunming, with a total of 14 samples.

Sales stores include large and medium-sized shopping malls and exclusive stores. The purchase price ranges from 57.8 yuan to 363.2 yuan per set.

The nominal origin of the sample includes domestic brands such as Beijing, Shanghai, Guangdong, Zhejiang and Yunnan, as well as imported goods from countries such as Vietnam.

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< p > test results showed that 5 indexes of free formaldehyde, pH value, color fastness to dry rubbing (dry and wet), peculiar smell and banned decomposable aromatic amine dyes (banned azo dyes) in 14 samples met the requirements of relevant standards.

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< p > < strong > enterprises have heavy sales and light service problems < /strong > < /p >

< p > it is understood that after the preliminary test results of the comparative test came out, the Kunming Consumers Association promptly informed the distribution enterprises involved in the comparative test, and requested that the test results be confirmed in writing. The 8 distributors did not raise any objection to the test results.

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< p > in addition, through the comparative test, the Kunming Consumers Association found that merchants in the business process, < a href= "http://www.91se91.com/business/" > Sales < /a > light service situation is more common, before and after sale, "two faces".

In the purchase of samples, 8 shopping malls salesmen can basically be warm and courteous, courteous and entertaining, but in the process of purchasing goods in the follow-up service, it is not satisfactory.

For example, the customer service staff's service attitude is indifferent and impatient when the employees of the association are calling the Kunming Yun Shun and the business development limited company's customer service phone.

As a local enterprise, Yunnan Jinhua Knitting Co. Ltd. is hard to find its customer service staff.

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< p > at the same time, the problem of not actively invoicing is more prominent.

According to the introduction, during the comparison test, 8 distributors including Jin Ge department store did not take the initiative to issue invoices or remind staff to purchase invoices for invoicing.

When the staff purchased samples from Kunming Deng Kang Infant Products Co., the salesmen said they needed invoices and waited for a week to get them.

It does not take the initiative to issue invoices, which reflects the laws and regulations that the operators disregard the state for their own interests, and also infringes on the legitimate rights and interests of consumers.

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