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Telemarketing Has The Skill Of Easily Fixing 98% Of Customers.

2014/4/18 16:27:00 25

< a href= > http://www.91se91.com/news/index_c.asp > Sales secret > /a > 1: let customers say yes, do not give customers the chance to refuse.

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first call can mention your product, but do not ask whether the customer needs your product, because the first time the phone customer is very defensive to you, as long as you ask him if he needs it, he will probably answer it immediately, and then hang up the phone.

you can ask the customers some answer questions. Salor asked me: in recent years, Internet e-commerce has developed very fast.

Of course I answered yes, that's the problem.

Sales Secrets two: at the end of the call, you must give your next phone call follow up to find a reason to make the next phone call smoothly. Every opportunity to increase your communication will increase.

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Sales secret three: when you leave your cell phone number to your customers, make sure that the other person has recorded it, so that if the customer really needs it, he will be sure to get in touch with you smoothly.

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After P Salor left me a phone call, I was asked to call her again. The average person either took a casual note or did not remember it. She asked this question, so that the customer had to remember the number.

> second days follow up (the first day has laid the groundwork) five skills used:

Sales secret four: true lies.

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this is the core and core part of the sales process.

what is a true lie: a true lie is the fact that you can associate yourself with business, and the fact that you associate it is not true.

for example, an advertisement can say: Ninety percent of people are satisfied with using this product. In fact, he may have investigated only 10 people, nine of whom did not say that the product was not good.

Does this businessman lie? No, but what do we understand when we hear this? /p

Sales Secrets five: avoid reality.

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when your client asks questions and these questions are fatal, he can avoid his topic and say something seemingly relevant.

Many people can't react.

strong > Sales secret six: create a scarce atmosphere for your customers to cherish opportunities.

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must not allow your customers to feel that this product is available anytime and anywhere. Make sure that he feels the scarcity of products.

The number is limited.

P > Sales secret skill seven: gain the understanding and sympathy of the customers.

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when customers mention some conditions that are not conducive to sales, let customers know that it is very difficult for you to do so, and it will cause losses or harm to you.

Sales secret eight: let a href= "http://www.91se91.com/news/index_c.asp" > Customer < /a > think this result is very hard to win, let him very difficult to achieve his goal, then he will cherish, and finally make a deal.

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In the whole process of Salor, it is emphasized that this is unlikely to win, and, of course, it is finally "thrilling" to win.

strong > Sales secret trick nine: euphemism urges the customer < a href= "http://www.91se91.com/news/index_c.asp" > pay < /a >, do not pay all is useless.

But direct reminders can be objectionable.

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see salor how to do it: after the remittance, I want to send her the remittance slip to her by fax, and prove the remittance. She called to ask me this: Mr. Jiang, Hello, we have just received a remittance note on the side, which shows the area code on your side. Is this money order yours, did she really receive the money order?

Sales secret ten: I have read hundreds of books on sale or business, and summed up a truth: if we want to harvest, we must pay first.

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supplement: This is a sales process, but you must ensure that your product is qualified, and integrity is the premise of sales.