Analysis On How To Build A Team Of Common Improvement
< p > some Brand Company only pay attention to the training of supervisors, while franchisers only focus on their own learning, often ignoring the training of store managers.
The lack of training is the most important reason for the shortage of shop assistant.
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< p > shop manager < a href= "http://www.91se91.com/news/index_c.asp" > Training < /a > lack of opportunities usually has two reasons: first, Brand Company or franchisees are afraid of spending the cost and energy of training, and the shop keeper is hopping or being dug up because of too strong ability, and even deliberately reservations about some business knowledge.
However, for employees, they generally regard training opportunities as one of the important criteria for assessing the working environment, so in fact, the more employees who have more training opportunities, the less fluidity they have.
On the contrary, in the absence of training opportunities for employees, their ability is difficult to get much room for improvement, and the greater the mobility.
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< p > another reason is that the company or franchisee does not have the ability to train, so we must play the spirit of team learning, go to some professional training with the store manager, and read more professional books and magazines.
The key to career development is not how much improvement of one's ability, but whether he has trained a successor who is equal to his own level.
For example, when a franchisee opens a store, he may be the manager himself. When he wants to open two or three houses...
When it comes to shops, what matters is not how much of their ability has been raised, but whether they have trained more store managers who have their own level at that time, and copied them to form more than one "stealth shop manager", that is, the title is not a store manager, but they have the ability of a store manager.
If one day the manager leaves or opens a new store, a new successor will be able to fill the position immediately.
In this way, not only a good learning atmosphere is formed, but also a basic guarantee to prevent staff turnover.
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< p > store manager, as the protagonist of < a href= "http://www.91se91.com/news/index_c.asp" > shop < /a >, must first recognize her role and define her work scope and responsibilities.
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< p > (1) store manager is the sandwich layer in Hamburg, which plays a connecting role.
For the shop assistants, the store manager is the representative of the shop owner, should safeguard the interests of the boss everywhere, and can not discuss the shop owner's bad with the shop assistant, so that not only the shop work is not well managed, but also makes him lose the authority of management; for the superior, the store manager is the representative form of all the shop assistants, should be able to assume the responsibility of all the shop assistants, and can not avoid the problems everywhere.
It should be clear that the job of a shop assistant is not the responsibility of the shop keeper himself.
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< p > (2) < a href= "http://www.91se91.com/news/index_c.asp" > shop manager < /a > is the commander of the team.
For the unreasonable position of the shop assistants, improper coordination, etc., make corrections immediately so that the clerk can operate efficiently.
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< p > (3) store manager is the stimulant and harmonizing agent of the store.
Continue to motivate shop assistants and encourage salesmen to morale, so that salesmen can meet every day's work with vigor and vitality.
Moreover, most of the shop workers are young girls, and there are unavoidable contradictions in their long-term work and life. These minor contradictions are normal, but as managers, they should play a coordinating role and can not create antagonistic feelings among employees and make the shops work smoothly.
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< p > (4) the shop assistant is the facilitator of the shopping guide.
Most of our shops are small and medium sized shops, and the number of employees is not large. When customers are busy, the store manager should take the initiative to help guide shopping, so as to enhance store sales performance.
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< p > (5) store manager is shop trainer.
Store managers should first strengthen their self-learning awareness and constantly teach their knowledge to shop assistants to enhance their overall quality.
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