How To Establish Personal Authority Of Store Manager
< p > (1) Sun Tzu said, "you will be able to win.
First of all, the general must have talent, and then the monarch will not restrain him so that he can win a beautiful victory.
In our store management process, Brand Company executives or franchisees think that they are stronger than the store manager, so they always like to pin down the store manager and always worry that the store manager can't do well.
In fact, whether it is more important to restrain is not related to personal ability, but rather to the way of doing things.
Containment means that your method is imposed on the store manager, giving the store manager a framework and restriction.
Let others use his unfamiliar ways to do things, the effect will naturally be discounted, and shop management is a systematic work, if the store manager in the management process by some restraint, the system of shop management may be destroyed.
Therefore, as a shop operator, the most important thing is training, auditing and supervision, and the concrete proposal should be completely handed over to the store manager.
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< p > (2) power is not given by the boss, but by the manager himself.
Some shopkeeper often complain that the boss does not give himself authority to manage, and minor matters are caught by himself, so his work is difficult to carry out.
In fact, permission is not given by the boss, but by oneself.
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< p > generally speaking, when the manager takes office, the boss will give the most basic authority. With the development of work, his authority may change, and the reason for the change is the manager himself.
For example, when a shopkeeper approves an employee's leave with less important personal affairs when he is in a busy business, the boss may take the permission of the manager to approve the request for leave, and make reasonable promotion suggestions for the delay in the right time, and achieve good results, and if he summarizes and reports later, then the boss may give direct permission to reduce sales promotion.
In a sense, the scope of the manager's authority can be seen in the aspects of its initiative, judgement and decision-making ability, and courage to shoulder responsibilities.
Therefore, if the manager wants to get the management authority and let the staff think that the manager can make the decision, he must take the initiative to fight for it.
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< p > (3) the leading < a href= "http://www.91se91.com/news/index_c.asp" > professional skill < /a > is the foundation of establishing personal authority.
In many cases, shopping guide disallows manager's management because the shop manager's professional skills are not strong enough, even less than shopping guide.
The store manager is engaged in the decision-making and management work of the shop, and has a higher salary than the other shop employees. Therefore, in the eyes of the boss and other employees, the requirements of the store manager themselves are higher.
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< p > if the shopkeeper's display is not as good as shopping guide, it is called a href= "http://www.91se91.com/news/index_c.asp" > Shopping Guide > /a > adjusting the store's presentation will be very weak; if the sales capacity of the shop keeper is not stronger than the shopping guide, it will be difficult for people to accept the sales skills when shopping guide; if the coordinative ability of the store manager is not strong, it will be difficult for people to be happy when talking with the shopping guide.
Therefore, the store manager must have more professional skills than other employees in the shop, especially in the aspect of comprehensive ability, otherwise it will be difficult to convince the public.
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< p > (4) < a href= "http://www.91se91.com/news/index_c.asp" > personal charm < /a > is the most solid weapon to establish personal authority.
Then, as a store manager, how to establish his own charisma? < /p >
< p > one is to do everything in a leading position.
As a store manager, if he is often late, he will be unable to criticize the other employees for being late. If he often talks about the bad boss, he can not criticize other employees to speak ill of others behind his back. If he never rubbed glass, he could not criticize other staff for his poor hygiene; if he worked very lazy every day, he could not criticize other employees for their low enthusiasm for work.
Therefore, as a store manager, we must lead the rules and regulations, lead the company's loyalty, lead the work enthusiasm, and do everything in a leading position.
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< p > two is a broad mind.
The staff of shops are usually young girls, and because of the competition mechanism of wage system, it is inevitable that there will be some minor contradictions between employees.
If the store manager does not have a broad mind, he can not adjust the relationship between other employees, even if he is just like them, it will be difficult to establish personal authority.
At the same time, to get along with others, you should be modest and not put on a high shelf.
No matter how much achievement you get in your work, do not spread it everywhere.
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< p > three is the courage to face and shoulder responsibilities.
The store manager should take the shop as his shop and take responsibility.
Faced with mistakes, face up to problems, encounter setbacks and difficulties, avoid evasion, encounter problems, avoid buck passing, and have the courage to shoulder the mistakes of employees in front of the boss and customers. In front of the employees, they should have the determination to assume the erroneous and erroneous actions of their employers.
Only by doing so can we build up our personal charisma.
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< p > four is a genuine concern for employees.
Some shopkeepers (including shopkeepers) are concerned about their employees' mere verbal remarks, which is unacceptable. We should be more sincere.
When the staff caught a cold, the shopkeeper took the initiative to buy him a cold medicine. If he still worked for her seriously, not just to remind him to wear more clothes, the next time the employee was ill, he would stick to the post. The staff was busy at the store, there was something urgent to ask for leave, the shop assistant helped her shift the class, the next employee was embarrassed to ask for leave again or late, and the staff who had difficulty in getting the money to help him would make the staff moved.
The most important part of employees' minds is to be genuinely concerned about their employees.
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