Gap Between Chinese Electricity Supplier And American Electricity Supplier

Here world clothing shoes Hat net Xiaobian introduced to you is the Chinese electricity supplier PK American electricity supplier: where is the main difference?

There are many similarities between Chinese electricity providers and American electricity providers, such as the large scale of the market, the rapid development process and so on. However, compared to the similarities, the difference between the two is even greater: the online sellers in the US can basically guarantee the quality of the goods, while the Chinese online stores are full of all kinds of fake goods. American Express is very fast, but the cost is very high, the Chinese express fee is very low, but the distribution is slower. When the American consumers go online shopping, they often get information from the website instead of communicating with sellers frequently, and click directly to buy. Chinese consumers basically have to talk with sellers for a long time to buy orders.

The following is an article written by an American who has rich experience in online shopping. The article compares the main differences between Chinese and American electricity providers.

The reporter compiled DEB WEIDENHAMER's article on the difference between Chinese and American electricity providers published by New York Times in July 7th:

China's e-commerce giant Alibaba is about to launch its initial public offerings in the United States, triggering the gossip. In China's booming online retailing market, all kinds of businesses are buying different kinds of goods, small businesses are buying small quantities, and end users generally buy single use goods.

Chinese mainland Online retailers In the market, it includes both the local platforms like the Dunhuang network, and the foreign electricity providers that sell goods directly to Chinese consumers, including Amazon. At the initial stage, Amazon's development in China is relatively slow, and now it is stepping up its pace to attract consumers in mainland China.

Electricity providers in China and the United States have experienced rapid development, but there are huge differences between them. There are at least three differences between Chinese electricity providers and American electric providers.

Commodity quality and return service

Most American online sellers will ensure that the goods they sell are qualified products, and at the same time allow consumers to return products for various reasons. Even if there are no defects in the products, but consumers unilaterally change their minds, he can safely return them.

Chinese online sellers can do so little, so consumers must be very careful to confirm that they are exactly what they want before clicking on "buy". In addition, the sale of fake goods online is relatively rare in the United States, but China's online stores are full of large quantities of fake goods. In view of this, Chinese consumers tend to buy medium priced goods when buying online, so that the probability of getting good goods will be higher. But if you choose the lowest price, it seems that you have acquiesced in accepting inferior goods.

Two, deliver goods

In addition to a few broad areas, the goods sent by American online stores can basically be delivered on the same day, but express charges are expensive. Sometimes you buy $4.95 on the Internet, but you have to pay $10 for delivery. The delivery cost is higher than the value of the goods purchased, which is very common in the United States.

In China, courier costs are not high, often 5-6 yuan, sometimes less than 1 dollars. In the final delivery process, many couriers use bicycles or electric motorcycles to store goods such as mountain products and deliver them from door to door.

Three, online shopping exchanges

When shopping online, American consumers often get information about products from photos, buyers' comments, business reputation ratings, videos and other details. They know that after clicking on the purchase, they can return the product safely if they don't like it. In this case, consumers have a sense of security, and generally do not need to communicate with sellers.

When Chinese consumers buy things online, even with a small thing, they must use Wangwang (instant messaging tool), e-mail or even telephone to exchange with the sellers, confirm all the details of the goods, and finally buy the order, and the negotiation and amendment work is completed before the order is purchased. This brings more heavy sales burden to merchants. Besides, Chinese online stores are fighting prices to attract customers at the lowest price. Under such a retail environment, many businesses are overwhelmed.

No matter when I stay in China or the United States, I will buy groceries online. In the United States, I usually spend only 10 minutes to complete the purchase, and goods are often served on the evening. In China, the order purchase is also very convenient, but the seller always calls me to confirm some details when he fulfil the shipping task. For example, if I buy some bread or bottled water, the seller will always call to ask which brand I want, or a small bottle or a large bottle? Sometimes these calls at least cost me half an hour.

I bought an electric pad from a well-known seller of Taobao. After looking at several items, I chose a medium price electric pad, about 16 dollars. The goods were soon delivered. After the electricity was inserted, the heating pad gradually warms up, and I nestled comfortably on the electric heating pad. However, after ten minutes, the heating pad failed.

On the second day, I called the seller to explain the situation. The seller apologized to me and sent me a new electric pad. It surprised me that the seller didn't let me return the electric heating pad before the new product was delivered. At this point, I do not think it is a good luck not to recover the invalid electric pad, but after two days, the new electric pad is useless.

My colleague contacted the seller again to complain about the merchandise. The seller's attitude is quite different. It's because we failed to use the electric pad due to the failure to use the instructions. This time they are powerless. No way, I have to continue to buy new electric heating pad. At present, the electric heating pad I used in China is already the fifth.

Today, China's electricity supplier market has surpassed that of the United States, but everything is fair. With the increase of labor costs in China, whether online sellers will continue to maintain cost advantages and achieve rapid growth is still a problem.

China's logistics is lagging behind that of the United States

In recent years, the development of China's electricity supplier is developing rapidly, but its development mode is extensive, and there are still many problems at present. The electricity providers in the United States are relatively mature now.

In terms of logistics, the electricity providers in the US generally do not do logistics, while China's e-commerce giants struggle for logistics. In the 50s of last century, logistics in the United States has been quite mature, and has begun to emphasize the efficiency of transportation. Until the 80s and 90s of last century, CRM system was applied. The logistics of the United States is very mature now. China began to attach importance to logistics in the 80s of last century, and the concept of logistics was imported from abroad. By the 90s of last century, China's logistics began to improve and grow rapidly, but there were still some gaps from the US.

　　 American electricity supplier In terms of logistics services, it is "quasi" and China pays attention to "fast". "Quasi" is more reliable. "Fast" does not have time nodes. A mistake will affect the whole brand impression. Especially when holidays, or large-scale promotional activities, logistics has become the bottleneck of the electricity supplier.