Shenzhen Shopping Center Preparing For Summer Vacation Tracking Test Highlights

In recent visits, reporters learned that many supermarkets, shopping malls, shopping centers and restaurant establishments in Shenzhen now have preventive plans against specific facilities in the field in order to enhance safety. They also provide comprehensive protection for the public. They also want to build up their reputation for their own brand trees, so that customers can add consumer confidence when shopping in places.

　　 Shenzhen Many business organizations have prepared safety plans.

According to the authoritative commercial organizations in China, consumption safety is most valued by the public when they go to business organizations, and the next is the type of business and shopping environment. In view of this, the reporter recently visited many popular places in the city including coastal city, Yitian Holiday Plaza, Huarun Wanjia, WAL-MART, McDonald's and so on. It is found that these commercial organizations are very concerned about public safety. Basically, there are safety tips and warm tips in the crowded areas. Shopping Mall Restaurants and restaurants all take family consumption as a guide. Every time, especially in summer and winter vacation, many children will come down here to eat, drink and play with their parents. Although many accidents are caused by parents' negligence and the curiosity of "bear children", as business organizations, adequate measures must be provided to ensure public safety as far as possible.

In the coastal city, the reporters found that every business on the escalator was covered with eye-catching safety instructions, both in text version and in pattern version. For example, businessmen would suggest that customers who wear holes shoes should be careful not to be involved in accidents caused by the edge of escalators. They will also inform customers if they have a trolley or baby carriage, it is better to use elevators instead of escalators. In the middle of the escalator, in order to prevent the movement of "bear children" to climb, businesses have prepared transparent but waxing "ban climbing" signs to remind parents to reduce accidents.

Ren Jie, senior media manager of coastal city planning and promotion, said there were 42 escalators in the shopping mall. Every day, two teams of business management and environment were inspected and sampled. Once a week was maintained, a tracking test table had been set up. "Although we are a business organization, public safety is a top priority," she said. "Businesses have invested a lot in this area, creating a safe, comfortable, and no worries shopping environment for everyone." There are also fast food chain stores responsible person said, has been on the public places after the accident how to deal with the document issued to each employee's hands, these specific guidelines believe that timely, accurate, Zhou Quandi to deal with related accidents, to protect the safety of the public in the place of consumption.

　　 business management Attention should be paid to every detail.

In the course of the visit, some business organizations in the details of the consideration of the reporters left a deep impression. For example, in WAL-MART community store, the reporters found that the elevator on the two sides of the escalator was fitted with "elevator human induction voice prompting device". This is a technology that uses infrared pyroelectric principle to induce information about human activities. When people enter the sensing range, they can accurately identify, detect and passively induce information about human activities, and at the first time send out warm hints, alerts, greetings and other sounds.

According to WAL-MART employees, this infrared voice prompting device can change different voice at any time according to different application occasions, so as to achieve different demand playback effect. For example, they are usually installed on the start of escalator and ramp ladder. When the customer comes up and down the elevator, the voice device will send out a warning, which can effectively remind the customers of the upper and lower elevators to pay attention to the safety of the elevator. The reminder installed in the cargo ladder will also remind employees to pay attention to safety when pulling goods, avoid damaging the elevator, and prevent the occurrence of pinch injuries.

Zhang Quandong, director of asset protection in Southern China WAL-MART District, told reporters that during the time of commuting, summer holidays and other passengers, people often encounter some greeting greeting guests at the escalator entrance of the store. When customers are busy pushing the shopping cart to lift the elevator, they will stretch their hands at the ends of the elevator to help you pull the shopping cart, while reminding their customers to pay attention to the safety of the elevator. Such a move looks very subtle, but reflects the importance of customer safety. He thinks that this kind of detail service has several advantages: first, it is effective to take care of the children on the escalator and correct their dangerous actions in time; two, if accidents happen, they can deal with relevant problems in a timely and professional manner; three, persisting persisted for a long time will surely leave a good impression on the minds of consumers and enhance the brand reputation.

In addition, a senior member of the retail business in China said that he recently inspected many commercial establishments in the country, and saw that the real names of the heads of departments and departments and their telephone numbers were open to the public in the vicinity of the escalator of Ningbo Yintai department store. He believes that the prevention of accidents in large shopping malls is very important. We need to pay attention to the details, and information disclosure is a responsible attitude towards the public. It is worth learning and learning from local businesses.