It Will Communicate Well And Coordinate The Art Of Communication Between The Middle Levels.
Ancient
fable
The story of suspected neighbor stealing axes is that a man lost his axe, so he suspected that his neighbor had stolen it.
So when he saw his neighbor later, he found his neighbor walking like an axe. He talks like an ax. Every move is not like stealing an axe.
Later, he found an axe in the valley. When he saw his neighbor again, he found that his neighbor's walking and talking were nothing like stealing an ax.
This story can also be seen as a suspicion of lack of communication between allusion levels.
In real work, there is a suspicion of mutual suspicion or mutual excavation because of the lack of communication and communication between neighbors.
The reason for this is that the ego is the center of the hierarchy, too high on the value and value of others, ignoring the value of others. Some are weak points of human nature and dare not bear responsibilities; others are conflicts of interest, lest others are stronger than themselves.
Therefore, when the middle level communicates with the same level, we should master the following tips.
First move:
eliminate
Competition and cooperation
The particularity between peers is manifested in the following aspects: the two are natural "collaborators" and potential "competitors".
This delicate interpersonal relationship will inevitably lead to the complex psychology of "thirst for expansion and cooperation" and vigilance of "competition".
Smart middle level should try to avoid inducing the competition psychology of the other side, and gradually establish mutual trust and mutual support cooperation relationship.
Of course, eliminating "psychological barriers" is not by oral saying, "verbal giant, action dwarf" still can not solve the problem.
Therefore, we should use practical actions to show the other person that they are doing their job well and are motivated by responsibility and never override their selfish thoughts. At the same time, we must achieve the results of their close cooperation and joint efforts at the same level, rather than personal factors.
The most important point is to feel sincerely happy for the achievements of the same level.
This "silent communication" can give the same level a sense of steadfast and reassuring.
Generally speaking, the middle defense of active communication will become fragile and even eliminate quickly.
It can be said that good communication is an important factor for middle level leaders to handle well with their peers.
The second recruit: see the wise and the wise, and the strong are the teachers.
The so-called "seeing the wise and thinking the strong, the strong is the teacher", that is, when communicating with the other party, we should take the initiative to look at the strong middle class, and learn from the strong middle class with an open mind.
Consult
。
This is an important principle for the middle level to handle the relationship between peers.
Because of the different qualifications, experience and education level of each person, there are differences in ability, level, temperament and cultivation. Therefore, middle level leaders should learn more from other middle school students.
Seeing others better than themselves, while learning from others, we should also ponder over the gap with others.
This is the reason why "three people walk, there must be my teacher".
In short, only by not being jealous and able to learn with humility, is it true that a true communication master can become a truly excellent middle class.
The third move is to help others and help them in the snow.
When other middle-level workers encounter difficulties, setbacks or loopholes in their work, if you can lend a helping hand at this time, point out their problems and help them tide over difficulties, this will be a great help to them and even make the other party unforgettable.
Moreover, this spirit of helping others and providing timely help is a must for every middle class.
Wang Qiangyu, the manager of the personnel department, applied for the purchase of a computer. In the long run, the purchase of the computer is not a top priority, but it will play a positive role in the operation of the entire office.
But the problem is that two weeks ago, the company's top executives had just announced the idea of saving money, so this is not the best time to buy computers.
At that time, Zhang Tao, the manager of the operation Department, came to him and said that he could write such a line in the application: the computer will be purchased at the lowest price in the company that we have business dealings with.
Finally, the application is approved.
Wang Qiang was so grateful that he could not help but feel grateful to Zhang Tao.
Two weeks later, Zhang Tao prepared a business report. Although its content was very valuable, it failed to cater to the boss's appetite and was Pass's possibility.
Until he left work, he was still thinking about the report.
After his side, Wang Qiang saw Zhang Tao's look wrong and went to know the situation.
Wang Qiang looked at Zhang Tao's report, and gently told him that the report was valuable and clear, but the shortcoming was that the tone was too sharp.
After listening to the recommendations, Zhang Tao was grateful for Wang Qiang's concern and was happy to be able to point out the problems in his report.
Later, the report passed smoothly and was well received by the leadership.
Later, the two middle-level relations became better and better.
It can be seen that helping others is helping oneself.
Only when you genuinely help others can you get help from others.
In this sense, every middle class can not only understand, but also practice in person and set an example.
The fourth trick: to overcome the bad habits of showing off.
Too much publicity will cause misunderstanding to each other and make the relationship between them more tense.
Therefore, when communicating with other middle-level leaders, the middle level leaders must recognize the situation and overcome the bad habits from three.
Benjamin Franklin is one of the greatest figures in American history. When he talked about how to communicate with his colleagues, he used to say: "I have set a rule not to oppose others' opinions positively or to be too arbitrary."
I don't even allow myself to be too sure in words or language.
I do not say "of course", "no doubt" and so on, instead of using "I think", "I suppose" or "I imagine" one thing or another, or "at present it seems to me so".
When others say something I do not agree with, I will not refute him immediately, or point out his mistake at once.
When I answer, I will say that his opinion is not wrong under certain conditions and circumstances, but it seems to be slightly different in the current situation and so on.
I soon learned how to change my attitude, and all the conversations I had participated in, the atmosphere was much more harmonious.
I express myself in a modest way, which is not only easy to accept, but also reduces some conflicts. When I find myself wrong, I do not have any embarrassment.
And when I happen to be right, I can make the other side not agree with me and agree with me.
"When I first started using this method, I really felt conflicted with my nature, but as time went by, it became easier and easier to become my habit.
Maybe 50 years ago, no one heard me say anything too arbitrary.
This habit, supported by my integrity, is an important reason why I can get the attention of my compatriots when I propose the new bill or amend the old provisions, and can have considerable influence after becoming a member of the popular Association.
Because I am not good at rhetoric, much less eloquent, I hesitate to use words, and I can also say wrong words, but generally speaking, my opinions have been widely supported.
Should every middle-level leader learn anything from Franklin? Yes, don't exaggerate your personality too much, and properly converge to make yourself appear as a wise person, and perhaps more popular.
The fifth trick: only things are not right.
Friction between leaders at the same level is unavoidable. Even if we have different views on the same thing, we must deal with this problem in a timely manner in line with the principle of "right things, no people".
As Dale Carnegie, a famous American adult educator, said, "in most cases, the argument between leaders at the same level will only make the two sides believe that they are absolutely right, and you can not win the debate.
If you lose, of course you lose; if you win, you lose.
Why? If your victory is at the same time, your leader's argument is attacked with a lot of holes to prove that he is useless. So what?
But what about him? You make him feel ashamed, you hurt his self-esteem, he will resent your victory.
And even if a person takes orally, he is not convinced.
Worst of all, turn around and work together under the same roof. "
A good middle class must be honest and respect each other if it wants to communicate better with the level.
If there is communication, but it is not open heart, but hiding and tucking into each other, it will not achieve the effect of communication.
Therefore, trying to use these five methods of communication will make your communication smooth.
- Related reading
The Importance Of Timely And Effective Communication To Enhance Customer Satisfaction
|- Industrial and commercial tax | What Kind Of Tax Payment Unit Can Collect Stamp Duty?
- Industrial and commercial tax | What Is The Stamp Duty Supervision Agency?
- Industrial and commercial tax | How To Pay Stamp Duty On The Purchase Contract?
- Industrial and commercial tax | Is The Allocation Sheet Used In Industry, Commerce, Materials, Foreign Trade And Other Departments Applique?
- Industrial and commercial tax | How To Stamp Duty On Agreement Of Intent?
- Industrial and commercial tax | Is Stamp Duty Payable On Unfulfilled And Non Scheduled Contracts?
- Industrial and commercial tax | How Is The Pfer Of Property Ownership Classified According To The Scope Of Taxation?
- Industrial and commercial tax | What Is The Stamp Duty Rate?
- Industrial and commercial tax | How Is The Duty Time Of Stamp Duty Stipulated?
- Industrial and commercial tax | What Is The Scope Of Stamp Duty?
- Former Chief Executive Of LV: The Fetters Of Super Salesmen And China
- The Status Quo Of Internet Marketing And The Key Content Of Network Consumption Analysis
- 女裝店鋪行業銷售領袖銷售員經驗之談
- 歐陽海淼:如何面對愛打小報告的導購?
- Interview With Designer Zhuang Si Zheng: Every Woman Is Mousika Goddess.
- Business Women'S Clothing: Need To Grasp Consumer Psychology
- Stone Brick Structure: Decoration Design Of Southeast Asian Style Clothing Shop
- A Practical Four Seasons Treasure Shop For Children's Wear: Running Like A Duck To Water
- Advanced Marketing Requires Only Seven Lessons.
- Clothing Store Launches "Anti Season Promotion" Business Popular "Winter Clothing Summer Throwing"