How Do Sales Novices Find Customers?

As a newcomer who has just entered the enterprise, it will encounter many problems. For example, a salesperson will never know what the customer is thinking, or is he doing something right? Will today's customers become tomorrow's competitors? When you encounter these problems, how should you face them? How to deal with these problems? Here are some sales experience of sales summary, to share with you, see if you can help yourself.

One

Speaking skills.

In fact, many things are not foolhardy.

When a customer chooses a product, he can't just look at your house. He will find several manufacturers that produce this product to do research and comparison in all aspects. The price is very important. If you express inappropriate in introducing them, you will often lose this potential customer, so we must seize the customer's psychology and negotiate skillfully to our advantage.

2. cents a cent.

Most customers will always bargain with you when they talk about a product, and even if you report higher than that, they will bargain with you.

Sometimes, the customer will threaten you. If you do not reduce the price, he will change to another one.

Now, don't panic.

What you do is to take advantage of your product and tell him to split the price with one cent, and the quality of the product is there. Can he not mind? He is just doing psychological tactics with you.

Three

You should be satisfied if you want to visit your company.

The reason why customers put up a visit to your company is not to distrust your company, but to know more about your products and companies, and to trust you more. This list will also become a single.

4. don't over exaggerate your existing performance.

If you talk about your performance properly, it can prove your ability and product's quality.

But don't over praise it.

Otherwise, it will backfire and let customers feel that you are bragging and empty. Your products are hard to imagine.

According to the customer's situation, it's a matter of argument, discount can be preferential.

5., for enterprises, integrity management; for individuals, honest conduct.

Before making any promises to customers, we must try our best to accomplish them. If we can not meet the needs of customers, we must truthfully tell our customers or provide other solutions to our customers.

In short, don't drag things away.

No matter whether the list is completed or not, you must let the client see your sincerity, and do so when he has something to do.

6. do not go out, do things in the company may be the same every day, but also have to do meaningful and valuable.

7. when participating in the exhibition, we should always keep our spirits up.

For every customer's visits and inquiries, they should serve warmly, and leave a good impression on every customer. This not only represents himself, but also represents the image of an enterprise.

8. timely feedback should be made when receiving feedback, comments or suggestions from customers.

Don't wait until you think about it, then the list will fly to someone else.

9. sense is essential in business.

This is hard to describe. It is simply to find out what the main factor is when the guest is considering whether to place the order.

10. do not say "no" to guests easily.

Smooth handling is a good choice.

For example, the target price of a guest is not really able to be done. It can be said, "I'll fight for it with your boss again," or recommend products that can reach the target price for the guests.

11., if you want to survive in this industry for a long time, you must make good use of interpersonal relationships within the company.

As the saying goes, "depend on your parents at home and go out to rely on friends."

If you think you can handle anything, you are totally mistaken. Arrogance means pushing yourself deep into a ditch.

12. tit for tat.

Some customers are bad tempered. When you negotiate with him, they catch up with each other's bad mood. When they are tired of hearing, they may scold you and say rude things.

And what you need to do at this time is to return it to him, not to swallow it up. It's good to call the customer or send information to explain clearly.

13. learn.

Learn at any time and replenish your energy.

Read more about marketing books.

14., in the work of continuous learning, in life should also be serious.

You can take a look at the books on psychology and interpersonal relations, and grasp the skills that are suitable for you, and apply them to your work.

15. make a detailed list of customer contacts.

Learn to make forms, often make a detailed list of customer contacts, and at the same time get used to backup.

16. price list.

Nowadays, most customers have their own quotation format, which is convenient for comparison. Therefore, you have to make different quotations for different customers.

17. business skills.

If you want to become a real business, you need to get something outside of the trade. I mean, besides documents, declarations and so on, which only involve foreign trade, we should learn more about business skills from domestic salesmen.

I have posted this before, but I have not received wide recognition. In practice, I feel deeply how foreign trade business and business sense of smell are much worse than domestic salesmen.

Although the market and guests are different, business skills are interworking.

18. payment method.

The payment method of each customer may be different, so when the customer chooses payment, he must speak clearly with the customer.

19. salesmen should have good relations with their bosses. Some things will get twice the result with half the effort.

20. do a good job of service.

Whether it's about meeting outside or customers coming to the company, you must pour a glass of water to your customers in a timely manner, reflecting your respect and courtesy.