Wang Wei: Hey, Shop First And Then Explore Business Mode.
"Hey guest" business model is not national unity.
In recent years, SF has done a lot of atypical significance.
Express business
In particular, "Hey guest" is most concerned.
"B2C is the future development direction of the market, and the original business advantage of SF is B2B and B2C is a new business area for SF."
Wang Wei said that B2C is very different from B2B in terms of service objects, service standards, service hours and so on. The layout of "Hey customers" is just to explore a better service mode for C customers.
At present, the business model of "Hey guest" is not perfect enough, so it needs continuous improvement and improvement.
Is it the choice to wait for the business model to mature, then to build a store, or to build a shop before groping for the business mode? "
Wang Wei said that different regions and different groups have different consumption habits. Therefore, the "Hey guest" business model should not be unified throughout the whole country. It should be adjusted according to the habits and consumption habits of the community consumers.
Thank you post.
Structural reform
"I was impressed by the postal system reform in 2007.
Two years later, the revised postal law was formally implemented, and the private express company was granted legal status.
The recognition of the state from the institutional to the legal aspects of the private express enterprises has strengthened their determination to become bigger and stronger and the determination to expand the industry.
Previously, private courier companies were also known as "black express" titles, not recognized by the law.
On April 24, 2009, the eighth session of the Standing Committee of the eleven National People's Congress voted to adopt the revised People's Republic of China postal law, which was formally implemented in October 1, 2009.
Private express companies have been recognized by law.
"Without the reform of the postal system in the current year, the brothers of Shun Feng and the 'Tongda department' will be there, but our volume may only be 1/3 to 1/5 now.
The revised postal law also urges enterprises to pay attention to service quality and guide enterprises to pay attention to quality improvement while doing quantity.
Wang Wei said.
"Institutional reform has greatly increased the main body of the express market, and the entry of private enterprises is to let the price of express service enter the market mechanism.
Lower service prices, allowing more ordinary consumers to understand and accept express.
With the popularity of the market, express service has begun to develop into the field of life service, and has gradually infiltrated into every aspect of people's life.
In this process, the huge demand for express delivery services has gradually emerged, and the rapid development of the express industry has promoted the further expansion of the electricity supplier scale.
The quality of business is better than quantity.
In 2013,
Shun Feng
Entering the electricity supplier market, the new field has greatly increased the volume of business.
But for the "high jump" business volume, Wang Wei did not "catch a cold," he said. "I value our quality of service more or less."
For Wang Wei, business volume is just the accumulation of data. He "pays more attention to quality, because quality is a new starting point of quantity".
With the constant input of personnel and equipment, the increase of business volume will inevitably lead to a decline in the quality of express service, which Wang Wei did not want to see.
His business logic is: high quality service achieves enterprise brand, and the brand that stands can have differentiated price.
Therefore, "brand is the selling point of future express delivery enterprises' service products".
In response to the question of the volume of business sprint during the "double 11" period this year, Wang Wei clearly stated that there was no specific target for the volume of business, but "demand for services". SF will continue to optimize the service process, guarantee the quality of service and take the road of differential competition according to the requirements of customers.
In the words of Wang Wei, "the essence of business is service and products, so that there will be profit".
He explained further: "for a courier company that values brand, business volume growth is too high and too fast. It is a big challenge, which means that the enterprise must choose between the quality of service and the quantity of business.
"I value the brand of Shun Feng very much. It's not just a face issue.
The quality of Shun Feng's brand reputation is directly related to the safety of all employees.
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