Measuring The Gap Between Super Shopping Guide And General Shopping Guide

　　 1, super shopping guide Study General guide shopping and leisure

Love learning is a common feature of super shopping guide. Although they are usually very busy at work, they still have time to learn. They often go to the bookstore to buy some professional books, such as sales skills, customer communication, color matching and so on. They are always learning the state of mind in their work. They summarize the successful experience and learn from the lessons of failure. Even when they are resting, they will go to visit the competitive shops, learn advanced experience from their peers, and enhance their sensitivity to the industry. The so-called "stones from other hills can be used to attack jade", so they are professional and knowledge-based, and have a good job in sales. Their performance is naturally good and their salaries are higher than others.

However, those ordinary shopping guides are always content with the status quo, and they are too busy to solve problems or push them. They never take the initiative to recharge, and basically never go to bookstores. Even if they rest, they either go to the net, or they are sleeping. They are always worried about their faces. They always feel that doing shopping is a very helpless thing in their life. They never want to do this job for a long time. They always despise this occupation, and will not learn how to do well in the work. Finally, they always complain that they are less than those who are super shopping guides, complain about unfair things, and blame the boss for stingy, as if they are the most innocent people in the world. In fact, whose answer is obvious, is it true?

Everyone, ask yourself, how much time do you spend on learning in a month? How much money do you spend on book purchases in a month? If we find that the data in this area are negligible, then do not change quickly! Because those super guides who earn 5000 of their monthly salaries are especially fond of investing in learning! They know that investing in learning today is to save money for their own tomorrow.

　　 2, super shopping guide active, ordinary shopping guide Passive

When doing terminal training and research, I will first look at the work mood of this shop employee. Generally speaking, shop employees are active and energetic, and the performance of shops will not be very poor. Those shops with low morale, passiveness and inactivity are usually bad shops with poor performance.

If you observe carefully, you will find that those super shopping guides with 5000 monthly income always show initiative. When they receive customers, they are full of vigor. Their faces can not find sadness. Their limbs are also full of self-confidence. They always provide the customers with considerate and considerate warm service, all of which are deeply infected with customers entering the shop. So his performance is nowhere to go. Those ordinary shopping guides are just the opposite. When they work every day, they always feel that they do not have to work so hard for their boss to pay such wages. Why do they have to look at other people's eyes on their own conditions? So they always pull bitter melon face and clear water face in their work, as if the customers owe him much money, and the service to the customers is also passive and passive, so it is not surprising that such a guide can not get a high salary.

Ladies and gentlemen, let's ask ourselves, what kind of work do you do before you recall your work? If you are not active enough, then you should know what to do with 5000 dollars.

　　 3, super shopping guide to find ways, general shopping guide Make excuses

Many shopping guides feel very confused when they receive customers. For example, when customers enter the store, most of our shopping guides greet quickly, and customers ignore us. So we walk around and stop and talk, but customers do not speak. At last, customers look at it casually and go out without saying anything. There are other customers who pick bones in their eggs when they are shopping. Do you have any similar situations at work? If so, what do you think of customers' silence and fastidious?

Ordinary shopping guides often make excuses for themselves: "this customer simply doesn't want to buy anything. He just looks at it." "this person may not have enough money to buy things at all." "this person may be a spy sent by competitors" and so on. They attribute their customers' ignorance to their customers' mistakes, thereby ignoring and forgiving their own problems, and letting them happen in stores every day. And those super shopping guides thought, "is there anything I haven't done right now?" "what's wrong with the way I greet you?" "can I improve my distance control?" They are always looking for their own reasons and improving them, so that similar situations will be less and less in future work. This shows that the super guide shopping guide and the general shopping guide face a different angle of thinking on the same problem, which is the psychological attribution principle.

In fact, to measure an employee is a super shopping guide or an ordinary shopping guide. There is a very important vane, which is how he attributes and how to deal with problems. Generally speaking, when super shopping guides encounter problems, they will first take out a mirror to look after themselves, find their own shortcomings, and strive to change, and continue to improve. The first reaction of ordinary shopping guide when confronted with problems is to open the window to find excuses or to blame and shirk responsibility. The ultimate goal of them is to justify or criticize their complaints, so as to prove that they have no problems and forgive themselves for allowing them to repeat their previous mistakes, and allow themselves to find excuses in their lives and experience life in failure.

Ladies and gentlemen, are we looking for ways or finding excuses when we encounter problems? Maybe only you can get the most real answers!