Corporate Ambassador For Shopping Malls: Sales Skills
A good guide must finish a major job: do everything that is good for sales. This is bound to refer to role playing, which is also the guide to get consumers' trust finally. Selling skills Let's learn about the following 8 salesmen skills.
Shopping guide sales skills 1: psychological experts
As a shopping guide, we must guess the psychological activities of customers. We should perceive the customers' consumption habits and perceive the needs of customers from specific details, actions, dress, manners, eyes and expressions.
Shopping guide salesman 2: performer
Shopping guides have to deal with customers, shopping malls, and other brands every day. If there is no certain performance talent, it will be difficult to sell products well. People who perform well and have strong communication skills can always make good use of both sides and make them difficult to solve. People like to interact with people who are active, enthusiastic and generous. Your enthusiasm and enthusiasm can always infect people or customers around you and get unexpected results.
Shopping guide sales skills 3: product experts
If you want to sell your products, you need to know your products first, and the products of competitive brands, the advantages and disadvantages of products, the technical content of products, the production process of products, the unique selling points of products, and the more you know, the easier it is to convince customers.
Shopping Guide Sales skills 4: Happy envoys
The shopping guide should turn the gloomy promotion work into a pleasure, become a happy sales behavior from the heart, and run your customers with gratitude and pleasure. Shopping guide should not be angry with customers because of customers' accusations, impolite to customers and affecting brand image. Shopping guide remember: good intentions, good mood is also a promotional force.
Shopping guide sales skills 5: Brand ambassador
In real life, an excellent guide is to use these "selling points" comprehensively, seize the needs of customers' psychology, and emphasize the introduction in some aspect. Good guide not only set up its own brand, but also expanded its brand and image publicity.
Shopping guide salesman 6: intelligence agent
Shopping guide must have a detailed account, let the store know that what you sell is not lost, but the total profit has increased. As a guide, we should clearly understand the sales volume of products, the profits created by the stores, the investment amount, the profit point and the effect of the promotional activities, and the specific sales status, profits and activity costs of other brands, and analyze the advantages and disadvantages of our brand in the shopping mall, so as to help the salesmen do well in the sales, refund and negotiation work of the brand in the mall.
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