Philosophy Of Workplace Communication: Starting From "Head"

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In the process of leadership, the most important task is to ask questions and report.

Asking questions is meaningful and reporting high gold content is not an easy thing to achieve.

Ask questions in a meaningful way: nature gives humans one pair of ears, one eye, but one mouth, that is, we need to see more, hear less and speak less.

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The ability to ask questions is to skillfully use the accumulation of eyes and ears and the skills of the mouth.

Before, we need to think carefully instead of asking questions at random.

Because each communication reflects the self image, leaving others mature or sagacious.

This is especially important in communicating with superiors or senior people.

Ask and listen to the questions. In the middle of the question, ask the top third. It shows that we should first play the foundation of good intentions and listen. At the same time, we should focus on watching and listening, that is, we should see more, listen more, speak less and ask less.

Of course, this is not inconsistent with active participation in discussions. For example, in mental agitation, we need to develop initiative, creativity and coordination, and put forward more good ideas, even though sometimes it may only play the role of a base.

When preparing questions, it is not a matter of order to move out all the prepared questions, but to see more, listen more and communicate more, and make timely adjustments as we see, hear and communicate.

Whether there is a level of questioning, in fact, to some extent is to test the level of observation and listening.

First of all, let's talk about the background: many senior leaders generally put forward such a distress that subordinates would not report and ask questions.

What they want is to clarify the core problem within a minute, and most employees use flashbacks to start with all the details from the background information, so that the bosses who are badly in need of knowing the results or the core problems are in a fog.

Therefore, if you want to ask questions, you need to put the question first in the first sentence, preferably in 20 words, and then, if necessary, introduce the key background situation. Generally speaking, it is best to sort out three key points to support the problem or conclusion.

Next, it is necessary to continue to explain the fact that it is necessary to state more specific information.

This is a Pyramid structure with three layers from the spire to the bottom of the tower, rather than the inverted Pyramid structure.