How To Make Clothes Salesmen Approach Customers
The "three meters principle" means that customers can greet customers, smile and eye contact when they are still three meters away from themselves.
If you do not pay attention to this point and ignore customers, you will lose 3 single businesses a day, if the average is 300 yuan, you will be more than 320 thousand a year.
So I hope all of you here.
Shopping guide
Can take the initiative and
customer
Say hello.
Now I find many.
Shopping Guide
I like to use "please look at it" instead of "welcome."
As we all know, this "welcome to see" welcome speech just instilled a "look away" subconscious to customers.
Let's talk about the role of the subconscious mind in human psychology.
In the morning, when you wake up and say to yourself, "I am in a good mood today, I am a happy person, so you may be happy all day."
This reflects the role of the unconscious in human beings.
So if you are used to saying "please look at it", please correct your statement immediately.
I think you must have this kind of experience. Sometimes when we shop in a store or shopping mall, we will encounter some overly enthusiastic shopping guides. They will greet you in a long way. When you walk into her counters, he will follow and follow, and start chattering about their clothes.
As customers like to have a free and free shopping environment for them to watch and choose, indiscriminate introduction will let them feel a kind of invisible pressure and early "escape".
Therefore, we must avoid "not too enthusiastic".
We should let customers free to choose products, not mean ignoring customers, regardless of whether or not, the key is that you need to keep an appropriate distance from customers, follow your customers and observe customers.
Once we find the opportunity, we will attack immediately.
Related links:
Using product demonstrations to demonstrate the effectiveness of products, and combined with a certain language to help customers understand products and products.
The best example is to let customers try them on.
Data show that 68% of the customers will trade after trying.
Points for attention:
1. take the initiative to unbutton buttons, zippers, shoes and so on for customers.
2. guide customers to wait outside the fitting room.
3. when customers walk out of the fitting room, organize them.
4.. To evaluate the effect of trying, be sincere, with exaggerated words and compliments.
Regardless of the way to approach customers and introduce products, the guide must pay attention to the following points:
First, the expression and response of customers.
Two. Be careful in asking questions and avoid personal privacy.
Three. The distance from customers should not be too close or too far away.
The correct distance is around 1.5 meter, which is also the social distance we usually call.
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