How To Establish Customer Trust In Clothing Stores
Usually, when a person does not know a book, he reads the cover of a book to judge whether the book is good or bad. Before a person knows another person, he looks at his clothes. So dress is very important for a saleswoman in a women's clothing store. Remember, always dress for success and dress for victory. Sale This is a beautiful thing. The salesmen of women's clothing stores must behave in a dignified and generous manner regardless of their hospitality.
Everyone needs to be understood and needs to be identified, but the best way to be identified is to listen carefully to his speech. Because in modern life, few people are willing to listen to others, everyone is eager to express their opinions. So the sales staff of the women's clothing stores were able to do a good job of listening in the first place, and the trust relationship with the customers had begun to be established.
If you don't have a complete product knowledge, customers will ask three questions if they don't know. customer Lose trust. This requires that salesmen of women's clothing stores must constantly improve their professional knowledge of women's clothing, keep pace with the times and keep learning. AI asked for training and management in stores, which requires continuous strengthening of sales staff's brand knowledge, professional knowledge of women's clothing, etiquette learning and sales skills, so that store personnel can maintain good development in terms of professional quality and professional quality.
Different people speak fast and slowly. If you want to be consistent with customers, you must be good at adjusting their tone. Otherwise, people who are not speaking frequently are easy to get customers. Sense of trust And influence. Therefore, women's franchisees should adjust their speaking speed according to the speed of speaking.
You can always win the hearts of others by sincere compliments. Salesmen of women's clothing stores should be good at seeing customers' glitters and discovering more customers' advantages. Sometimes, a family can build trust and become a loyal brand.
The customer is not necessarily right, but as long as he is right, you should start to identify with him or else there will be no chance to continue communicating. Women's clothing stores do not compete with customers when they sell products. They do not always act as customers' teachers, but learn to identify their customers skillfully and then express their views.
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