Several Skills Of Answering Telephone Interviews

Now, in general, the interview is called by telephone.

Attention should be paid to courtesy when answering the phone.

In fact, answering phone calls can also provide you with many references for making further contacts with the unit. Imagine that when you encounter a stiff speaker, your mind should be prepared. This attitude is a manifestation of its corporate culture. Is this unit that you do not respect very much for what you yearn for and can tolerate? If you call but can't find your material unit, explain its efficiency and style, are you willing to spend your limited life and energy in such a low mess? If you are calling, you are chatting with your colleagues or answering other things.

It also shows that the management of this unit is chaotic and staff lack self-discipline. You probably don't want to dance with wolves in a low level organization.

If it is not convenient to answer each other's questions or ask related matters in a unit or other occasion, it should be early to say, "I'm sorry, I'm busy now. Can I call you at another time?" or "sorry, I'm at the moment."

Can you change the time to contact? "And so on, the other side will handle it reasonably.

When you can talk with your partner calmly and relaxed.

You should remember the name of the other company, the position of recruitment, the position you are interested in, etc.

If you do not want to go to a job or ask for a job, you can ask questions such as treatment, position, training, etc. before making an interview, and make a choice of whether to interview. If there is a new job choice before answering the phone, you should tell the other person in time. If you decide to accept the interview, ask the interview time, location, way of arrival, contact person, time required (from which you can judge the interest of the other person), the materials you need to carry, and if you can't find the phone number to ask for the other's office phone number, then you will lose your way and contact after the interview.

Before you finish the phone call, you must thank the other person for calling to show your professionalism.

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Telemarketing has always been a good marketing channel, but there are still some tricks to get customers to pick up your phone and to facilitate pactions.

Set the time expectation, "can you spare 3 minutes? I really need your help."

Now I know it will not be 3 minutes, but I also know that I can tell telemarketing that I am busy now, I will contact again later, or I can tell the telephone sales that we must finish the call now.

Take the initiative to contact each other again, and very soon every time the call begins, "I am..."

When I think of you. "

Then there is a short story, which allows listeners to enter the scene of telemarketing.

Give and sell before asking for a gift to the listener's spirit. "Something you said before, I kept it in my mind, you said..."

Praise and sincere praise are always a favorite gift.

Know exactly what you want - here's how telemarketing can achieve its goals.

"I'm trying to figure out what to do.

I can do that, or I can do that, or do that, "and then the question will turn to" what do you think I should do? "This question is usually very specific, and it is chosen in a variety of options.

Listeners may also offer some options beyond the options given by sales.

Thank you, then hang up - "that's exactly what I need.

Thank you for answering the phone.

You really helped. "

End the phone.

Such telemarketing is simple and effective.

Senior managers, busy buyers and your bosses all want to receive such sales calls because they know what they will get and they like it.