Tel: Don'T Behave Yourself In Front Of Customers.
People have a sense of conformity. When they recommend products, business people tell customers in time that businesses or companies that are similar or similar to him have bought this product, especially his competitors.
purchase
This is this.
This not only shocks him psychologically, but also increases his desire to buy.
According to experience, when buying a product of the same type, the company will definitely buy more advanced than its competitors, so as to attack the morale of the other party.
Many customers who do HR are right.
Personnel matters
We have a little knowledge of work, and more, we are contacted by a front desk clerk, or a personnel commissioner. Sometimes we ask some very childish questions. At this time, we must not be opinionated, think we know everything, and treat customers as stupid.
Many customers do not like the kind of salesperson who is elated and feels very smart.
If
Customer
Really wrong, smart, let him know that others are often making the same mistake, he just made most people are prone to make mistakes.
Many people stick to the two rules of life at home: first, the wife is always right; two, even if the wife is wrong, it is also implemented according to the first rule.
In the outside, in the company, as long as you change the word slightly, become a customer is always right, even if the customer is wrong, that is our fault.
I believe you are not only a "new good man" but also an excellent salesperson.
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What are the qualities that should be possessed by managers at the grass-roots level?
1. Being proficient in business and being the "immediate superior" of the front-line staff at the grass-roots level, we need to be very proficient in the content and business of the sub departments in the first place, so as to make effective and efficient work arrangements.
2. Based on the strong business capability of the first point is the foundation, then should have good communication, guidance and guidance ability, can enable the bottom staff to perform according to the company's work standards and expectations.
3, leadership, as a manager, should be able to get rid of "authority management" and achieve planning and inspiring leadership.
Grass-roots units should be properly applied, and bureaucracy should be avoided.
We should let subordinates have a sense of identity towards team goals, guide and motivate team members to achieve their goals.
4, sincerity, affinity and respect.
Managers, who manage people, win others' trust and obedience and love, first of all, integrate into the team, respect everyone in the team and care for team members.
Respect and honesty for superiors.
5, execution.
After receiving the instructions from the company's backstage, the grass-roots organizations should effectively organize their staff to put them into practice, carry out the guidelines and standardize the work links of their subordinates.
6, communication skills, grassroots managers must be effective in the enterprise guidelines, resolutions, job content planning and other details to the grass-roots employees know.
Similarly, grass-roots managers must be very effective in giving feedback to the upper management departments quickly and effectively, ensuring two-way communication, improving flexibility and the feasibility of implementing the plan.
7, market sensitivity and information collation ability, grass-roots workers can not think like the grass-roots workers, this is just a job, they must position themselves as a manager, sensitive to market information, effective collection, thinking and sorting.
On the one hand, it is used to correct the work methods and plans within the terms of reference, and on the other hand, it provides information resources for the enterprise's high-level strategy and work deployment.
The grass roots must understand the competitive environment and the nature of the industry.
8, self-discipline ability, the grass-roots managers directly face the bottom employees, must set an example and set an example to play a positive role in the army.
Of course, none of these things can happen.
Next, let's talk a little bit more realistic.
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