Telemarketing: Be Sincere In Speaking.

Only sincere people can win trust.

We can not persuade an annual output value of 5 million in order to enhance personal performance. We recruit one or two times a year to become a senior member of our company.

It is unrealistic and will be met.

The resentment.

First of all, we should start from the factors such as the customer group, the industry, the scale of enterprises and so on. We should understand the upstream resources as much as possible and communicate with the customers from the big situation, so that our customers can feel that we are professional.

Secondly, we are working with the company.

When the manager chatted, he learned about his temper and hobbies.

If this person is busy, if you define this customer as a prospective customer, you can also make a few remarks about it, so that some sweet words can be heard from them.

Or colleagues to understand.

I think that when you know these things, it will be very helpful for your attack.

It is said that before the appointment of Washington, the president of the United States had to look at this person's interests and interests on the first night. Why should we not?

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What are the qualities that should be possessed by managers at the grass-roots level?

1. Being proficient in business and being the "immediate superior" of the front-line staff at the grass-roots level, we need to be very proficient in the content and business of the sub departments in the first place, so as to make effective and efficient work arrangements.

2. Based on the strong business capability of the first point is the foundation, then should have good communication, guidance and guidance ability, can enable the bottom staff to perform according to the company's work standards and expectations.

3, leadership, as a manager, should be able to get rid of "authority management" and achieve planning and inspiring leadership.

Grass-roots units should be properly applied, and bureaucracy should be avoided.

We should let subordinates have a sense of identity towards team goals, guide and motivate team members to achieve their goals.

4, sincerity, affinity and respect.

Managers, who manage people, win others' trust and obedience and love, first of all, integrate into the team, respect everyone in the team and care for team members.

Respect and honesty for superiors.

5, execution.

After receiving the instructions from the company's backstage, the grass-roots organizations should effectively organize their staff to put them into practice, carry out the guidelines and standardize the work links of their subordinates.

6, communication skills, grassroots managers must be effective in the enterprise guidelines, resolutions, job content planning and other details to the grass-roots employees know.

Similarly, grass-roots managers must be very effective in giving feedback to the upper management departments quickly and effectively, ensuring two-way communication, improving flexibility and the feasibility of implementing the plan.

7, market sensitivity and information collation ability, grass-roots workers can not think like the grass-roots workers, this is just a job, they must position themselves as a manager, sensitive to market information, effective collection, thinking and sorting.

On the one hand, it is used to correct the work methods and plans within the terms of reference, and on the other hand, it provides information resources for the enterprise's high-level strategy and work deployment.

The grass roots must understand the competitive environment and the nature of the industry.

8, self-discipline ability, the grass-roots managers directly face the bottom employees, must set an example and set an example to play a positive role in the army.

Of course, none of these things can happen.

Next, let's talk a little bit more realistic.