Whether Customers Buy Or Not, Try To Win Customers' Experience.

We recommend that customers feel the function of the product, but the customers are not willing to do so.

[wrong answer 1] like it, you can feel it.

[error handling 2] is our new product. Its greatest strength is...

[error handling 3] this is not bad, you can have a look.

"If you like, you can try it on" and this is our new product. Its greatest strength is...

These two words almost become the classic terms of Chinese retail shop sales. Some shopping guides just call on customers to enter the shop or start touching the goods so loudly that customers can hear their ears callous.

"This is not bad, you can look at it." the problem is that the guide lacks professional knowledge and fails to recommend suitable styles to customers. As long as we see what customers see, we say "this" is good, which leads to distrust of customers' recommendation.

It can be said that our salesperson's own performance makes customers not take our suggestions seriously.

Template drill

Shopping guide: this lady, really admire your eyes, this is our new style, very good selling! I think the style of your dress, and then with our coat, the effect must be good.

Miss, I can't tell you whether it looks good or not. Come on, you can try the effect of this dress first.

Shopping guide: (if the other party doesn't move), madam, you can't see the effect of your clothes without wearing them.

Madam, in fact, it doesn't matter whether you buy it or not, please come with me.

Comment: how to guide

To get interested in lamps and lanterns is a problem puzzled by many salesmen. The language template first affirms the customer's vision, then recommends the customer experience with a professional confident kiss, and uses his own body to strongly guide him to have a feeling that he can't understand.

Instead of giving up when meeting customers' refusal to experience, they continue to confidently provide each other with a reason for their experience, and take the lead again.

The feeling.

Shopping guide: this lady, you really have a good eye.

This is our latest model and sells well. Let me introduce you to this.

Material and art, import...

Technology and workmanship are very popular among the masses.

Of course, I can't do it well. Clothes are your own clothes. You feel good about yourself. That's the most important thing.

Come here, miss, feel this dress yourself.

(direct guidance to customer experience)

Shopping guide: (if the customer is not very

Madam, I find that you do not seem very interested in this. In fact, it doesn't matter whether you buy it today or not, but I really want to do it for you.

Is there any problem with my presentation just now, or you don't like it at all? Can you tell me? Thank you!

Comments: identify customers first and use the tone of excitement to create a hot atmosphere, and then quickly guide customers to examine the advantages of goods in person, when encountering resistance, sincerely ask customers and seek customers' opinions, so as to prepare for recommending again.