Wenzhou E-Commerce Online Shopping "Fast"
In the past 618 years, the Wenzhou electricity supplier has begun to prepare for the big push. The express industry has been scramble for the layout of the "jet lag".
Reporters learned that Shun Feng Express has recently begun to recruit, open the warehouse so that businesses can advance production according to the sales forecast, to achieve near delivery, regional distribution, rapid delivery.
"If the goods can be delivered at the first time, the customer will definitely give you a good review."
Recently, Taobao village in Qiao Xia Town of Yongjia county has been busy for the "618" promotion.
Yerry, the seller of "double eleven", feels that the first time the courier broke out, which led to the delay in delivery of the goods, and the customer gave the bad comment.
Like Yerry, many business sellers choose sf this year and rush to stock up to Shun Feng warehouse.
Express industry
They are preparing for the coming year's great promotion.
Taking Shun Feng as an example, it recently released the "618" peak response plan, and introduced the possible human, field, equipment, pfer capacity, and pfer capacity of the peak order.
Customer complaints
And system and other urgent problems.
SF has also formulated a 1 hour response mechanism, that is, when human, site, equipment and materials, pit capacity, customer complaints, systems and other emergency situations, each problem reported within 1 hours must be resolved and information feedback, the highest level of emergency problems will be fully processed in 4 hours.
"Even if the seller is in
Beijing
After you pay, your stuff is likely to be issued in Zhejiang or even in Wenzhou. The logistics time has increased several times. "
Shun Feng express director said, because the seller of electricity has already stored the goods in the warehouse early, so 90% of the city can reach 24 hours.
The warehouse will be allocated to the whole country, and the cost of operation, storage and express delivery will be packaged together, and three schemes of 5 warehouse, one price and 3 warehouse price will be provided for customers to choose freely.
According to the introduction, the 5 warehouse price is divided into five distribution centers (RDC), including Guangzhou, Shanghai, Beijing, Wuhan and Chengdu, which can cover 24 provinces and cities throughout the country.
In terms of price, the first cost is 13 yuan, and the renewal cost is 2 yuan. The cost includes the operation cost, storage fee and express delivery fee.
In addition, for the return of online shopping, the express industry also has a new move.
SF has launched a replacement service, businesses only need to get consumer demand for return, and through the system to send orders information to Shun Feng, Shun Feng can carry out on-site service, spot checks, real-time information backhaul, so that businesses and consumers to achieve one-stop return.
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