Recommended By The Website: Clothing Sales Skills Must Be Read.
We all know the whole process from customer entry to departure, from every aspect of sales, from welcome to guests, close to customers (seeking opportunities), opening, trying, and closing.
Renewal sale
In every step of after-sales service and dealing with complaints from stores, we must grasp an important and fundamental principle in language and behavior, whether it is a target customer or a wandering customer, whether it is a wealthy customer or a seemingly embarrassed customer, no matter whether or not it is finally traded. This principle is to make the customer feel a sense of respect.
However, many of our salesmen are not able to express themselves in a more artistic, more euphemistic, more ingenious and more reasonable way.
Shopping guide
There will be only three sentences: "hello or welcome" before entering the store. After you enter the store, you can try or take a look at it.
The way of expression is simple, direct and straightforward, just like the saying goes: "running pigs straight in the alley" is a lack of patience, without considering whether our language has sales power, or even considering the embarrassment of customers' feelings for our answers, whether they are losing their jobs, losing face or silent anger.
Performance is not ideal, we often wonder.
Language or language. In the daily communication with customers, he repeatedly unknowingly refused customers and hurt customers, and became invisible and invisible to customers.
As a salesperson, customers are eventually led to two places: fitting rooms and cash registers.
So, in real life, we are in many ways.
clothing
Shops can see that the shopping guide has been working very hard for a day and has no performance for a day. As mentioned above, shopping guide is very important. Remember, learn from actual combat, accumulate from actual combat, and practice your sales language from actual combat.
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