The Establishment And Management Of Clothing Store Training Files Will Reverse The Brand Pattern.
Clothing stores often focus on products, store environment and marketing programs, but neglect the management and training of shop assistants. In fact, personnel training has also become an important part of clothing store development.
As the core of human resources information database, the establishment and daily management of staff training files are also very important for cadres at all levels to choose important basis and retraining talents. There is no record, no record, no evidence, no evidence, nothing happened. Whether employees have training or training depends on training records.
The establishment of training archives at all levels of clothing stores is the basic work that must be done in the training work.
Firmly establish the concept of training at all levels, record the training and examination results of employees since their entry into the training archives, and make them an effective basis for advanced training, training, selection, promotion and salary adjustment, so as to ensure that follow-up training can be carried out in a standardized and standard manner, meet the needs of various jobs, and make clothing store personnel development and staff training more scientific and reasonable.
After the employee enters the clothing store, the personnel department is responsible for establishing the training files for the store, registering the basic information of employees, understanding the training experience that the employees have participated in, and recording all the information collected and archived in addition to recording the details of what kind of training the employees have participated in. For example, the current staff education level, clothing professional knowledge and the degree of mastery of retail service skills, etc., in order to arrange systematic training for employees.
A) employee information: it is used to register the staff's personal basic information. Including items: number, name, Department, rank, education, professional, pre employment training, relevant certificate name, etc. Use department: the personnel department is responsible for logging in and archiving.
B) training record: used to register all kinds of training courses, training results and job changes since the entry of employees. Including projects: course title, training time, training attendance, result of examination , internship report, examination paper, training experience, post and rank changes, training leave records and other related information. Use department: the personnel department is responsible for recording, updating and archiving.
C) Training Manual: to record what training, training effectiveness, training rewards and punishments have been taken since the entry of employees. The project includes training system, promotion process, staff training courses, training results and whether there is any reward or punishment record in the training process. Using departments: the employees are responsible for their own filling, and their own storage. After the training, the instructors will sign the written training results and submit them regularly to the personnel department for examination.
In order to implement "one person, one file", staff training files are usually recorded in paper files and stored in staff personnel files. Electronic files can also be stored in computers to facilitate inquiries, and corresponding archival index files (electronic files) can be set up to classify, select, grade, departmental, grade and certificate certificates for staff training, so that all kinds of training data can be effectively querying and aggregated, providing timely and effective basis for personnel management.
1, from Couture The personnel department is responsible for setting up a staff training file, one person, one file.
2, the training files incorporated into the staff personnel files by the personnel department responsible for unified management.
3. The personnel department of the clothing store is responsible for completing the registration of relevant information, such as examination results, classroom performance and other related information.
4, personnel such as clothing chain stores or branch system within the transaction, Training files It will also be archived and maintained with the personnel files transferred to the corresponding stores.
5, all employees' training records must be kept until half a year after the employee has completed the resignation procedure.
The operation of a clothing store depends not only on brand, location, promotion, but also on the quality and performance of the staff, because everything is done by people, especially in clothing stores. The professionalism and service attitude and skills of salesmen affect the purchase of customers to a large extent.
It's not enough just to have good products. Customers spend money to buy comfort. If the shop assistants feel bad about their customers, they will not buy them. Therefore, some clothing stores tend to attach importance to the environment of commodities, stores, and marketing programs, but neglect the management and training of salesmen, and can not achieve the desired results in the process of sales implementation. Therefore, the clothing store's internal talent training has also become an important part of its development.
In advocating service based on terminal, today's systematic training for shop assistants is fundamental. Although the arrangement and management of staff training files is a basic and cumbersome work, it is an indispensable part of personnel management in clothing stores. It is not only an important part of the retraining of clothing store personnel, but also an important basis for the construction of the cadre ranks. The support from various departments and the active participation of employees are essential.
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