Double 11 Zero Point Before Breaking The Net, How To Do It?

If double 11 zero point before and after, enterprises suddenly cut off power, break the net how to do? This plan, many preparations for the double 11 electric business enterprises will have, but in reality, the situation is still frequent.

Double 11 zero point broken network, this only 1/1000 probability event appeared yesterday in a well-known electric business enterprise in Jinjiang.

And no matter how much loss, the accident triggered by the business enterprise in the Internet era, contingency plan processing, administrative process arrangement, organizational structure and so on a series of issues worth thinking in the industry.

Case: Jinjiang famous electric business enterprise double 11 zero before breaking network

Double 11 zero before break network

"No Internet?" "what's going on? I don't have a network."

From 11 to less than 2.5 hours, A, a well-known electricity supplier in Jinjiang, suddenly appeared network problems.

"We don't need to rush. We have prepared a plan. The network administrator is here. We'll have a rest in place, ten minutes."

Miss A, the executive manager of the company, told reporters that in order to prepare for the double 11 and ensure foolproof, they invited network companies and telecom staff in the first two days of double 11, and screened the software and hardware of the company respectively. In order to prevent hardware problems, every core hardware had spare parts.

In terms of power supply, 11 days ago, a professional electrician was asked to check.

"In addition, in the evening of November 10th to November 11th, 24 hours, there are specialized technicians and electricians to monitor 24 hours to ensure that each link is safe."

But half an hour later, the network still can not connect.

"This is not the case, the network is too unstable, to double 11 zero point, once the volume is large, it will crash."

The company came to the hall and called the relevant executives. After knowing the specific circumstances, they immediately started the contingency plan.

"Look for Internet cafes nearby, a group of people go to the Internet bar first; a group of people go to the factory office; a group of people return to their dormitories, work in their homes, and wait for the Internet to come back.

Other staff members are still on standby. "

10 minutes later, more than 60 people scattered in the hall.

Until the reporter left A company at 2 a.m. yesterday, Master Zhang was still busy. Only a dozen computers returned to normal network. The whole network of A company is still in an unstable state.

Analysis: contingency plans are not temporary cramming

Reporters interviewed found that similar to A companies in this double 11 episode, there are still many.

The manager seemed quite helpless when he appeared to be foolproof.

She rethinks, first of all, when the network is broken at 9:30, the emergency plan should be launched to disperse a group of people first, instead of having a lucky chance that the network can be repaired immediately. Secondly, although Zhang's service company is two years old, he is good at repairing computers instead of network management. The small network maintenance problems can be solved on weekdays, but once an emergency occurs, he will surpass his ability.

Whether the electricity supplier companies need full-time network managers, how to retain such talents and maximize their functions is worthy of reflection by the administrative departments.

"Although for our category, zero is not the core of the flow, but the impact is sure to be there."

A company Ma said that during the preparations for the double 11 period, there was a plan for emergencies, including breaking the network. At that time, there was a plan for reporting the situation of the electricity supplier department, but somehow the effect of the on-site treatment was not very ideal, and missed the best starting time.

When 11 things are finished, the company will make a good conclusion.

For this problem, AUN

CEO Wu Jiadan had quite a lot of experience.

"This double 11, due to the lag of store system update, the flagship store lost about 300000.

In my opinion, the electric business enterprise is in

Problems and contingency plans also need to work hard to do homework, which is ignored by many enterprises, and there is a place where luck is easy to lose.

Unlike the above companies,

This time, there are more than 40 support teams for dual 11 and network security.

The company official told reporters, "double 11 is an important node, network security is the top priority.

We thought about all the things we could think of and what could happen, and we prepared them accordingly.

We have contingency plans in case of any emergency. "