Workplace Etiquette: Correctly Addressing Others

Addressing is not simply the name of another, but the appellation used by people in daily interactions.

In interpersonal communication, choosing the right and appropriate address reflects the degree of respect for one's own upbringing and respect for the other, and even reflects the degree and social trend of the development of bilateral relations, so it can not be used arbitrarily.

Expression and tone are very important.

Accurately addressing other people is very important not only to get a good sense of propriety based on the position of the other party, the nature of the work unit, the occasion, age, sex, etc.

Especially when people with high address status, eyes, expressions, voice and tone are very important.

Generally speaking, address can be divided into the following categories:

Duty address: to match the duties of objects, to show different status and respect, this is the most common form of address.

There are three situations: directly calling a job, adding a surname before a job, and adding a name before a job.

Title Titles: for those with titles, especially those with senior or intermediate titles, they are directly commensurate with their professional titles in their work.

A professional title can only be called a professional title, plus a surname before the title, plus a name before the title.

Industry term: sometimes it can be called by profession in the work.

For people who engage in certain professions, they can directly call each other's occupations, such as teachers, doctors, accountants, lawyers, etc., and can also add surnames and names before their careers.

Gender terms: for business people and service trades, they are traditionally called "Miss", "Lady" or "Sir" according to their sex.

Name terms: names are usually confined to colleagues and acquaintances.

There are three situations: you can call your name first; only call your surname, add the prefix "old, big and small" before the surname; only call it the name, do not call your surname, usually limited to the same sex, especially the lower class of the superior, the elders call the younger generation.

Of all the titles, the most troublesome thing is the address in the workplace.

Many people have been called trouble, especially in the workplace.

Xiaoling entered the first day of the unit. When the leader took her to know the Department colleagues, she very respectfully called the other side a teacher, and many colleagues readily accepted.

When the leader took her to a female colleague and told Xiaoling to follow this female colleague first, Xiaoling gave a more respectful call to the teacher.

The female colleague shook his head quickly. "You are a colleague. You can't call me a teacher. Just call my name."

Xiaoling did not know what to say when listening to her colleagues.

So workplace addresses are not so casual.

People in the workplace, colleagues and supervisors are an important part of the workplace environment.

Different workplace addresses can reflect the closeness of workplace relationships, the advantages and disadvantages of workplace environment, and even a general understanding of the corporate culture and interpersonal relationship of a company.

Many people in the workplace think about how to address their colleagues and superiors.

Addressing appropriately can not only handle the relationship with colleagues and superiors, but also win many impression points for themselves, and create a good environment for workplace development.

On the contrary, it may lead to unhappiness and obstacles to interpersonal relationships.

Miss Wang is a small clerk in computer city. She just graduated last year.

When she applied for a job last year, because she was too nervous in front of the examiners, and some of them were out of order, she saw the meaning of refusal from the examiner's eyes. When she was frustrated, a middle-aged man walked into the office and whispered a few words with the examiner.

When he left, she heard the personnel manager whisper, "the manager is slow."

The man passed away from Miss Wang and gave her a kind and encouraging look. Miss Wang got up and said to him in a respectful manner, "Hello, manager, you go slowly!" then Miss Wang got the job successfully.

The personnel director told her that she had planned to brush her off according to her performance that day.

But it was because of her courtesy name to the manager that the personnel department felt that she was competent for the administrative customer service work, so she changed her impression and gave her the job.

It is obvious that a correct form of address is true to one's own.

How important it is.

Workplace newcomers should have a comprehensive understanding of corporate culture before going to work.

Different enterprises have different forms of address. In this business, they can be called that, but in another enterprise, they may not be able to do so.

The address between colleagues is an external embodiment of corporate culture. What type of address is an important part of an enterprise is closely related to the style and personality of an enterprise manager.

It is not easy to get the right address when we grasp the quasi corporate culture.

Some enterprises pay attention to free and relaxed environment, for example, in European and American enterprises, no matter between colleagues or between upper and lower levels, they usually call each other English names, even for superiors and even bosses.

If you call someone else in your office, it will make you feel awkward.

If you work in a company like this, you may as well take an English name and keep it in line with everyone.

Some enterprises focus on tradition, and the corporate culture is more formal and serious. For example, the state-owned enterprises in China may be called "teachers" according to their habits.

This title also applies to units with strong cultural atmosphere, such as newspapers, TV stations, art groups, cultural centers, etc.

This form of expression can express the recognition and respect for knowledge and ability, so it is favored by professional people in cultural units.

This kind of address is very applicable. Many people can call "teacher" when they really can't decide what to call each other. In most cases, they will not be angry with you because you call him teacher.

Some enterprises pay attention to team spirit and lower level concept. The situation of commensurate with administrative duties is less than that of ordinary enterprises.

Some enterprises, such as private enterprises, should be commensurate with administrative positions, such as manager Zhang and Chen.

Generally speaking, Korean and Japanese enterprises with higher rank concept adopt this kind of address.

except

To meet the requirements of the corporate culture, the newcomers have just arrived at the unit. There are three principles to be properly addressed:

Open your mouth and ask.

When a newcomer arrives at a company, ask your colleagues first or listen carefully to what other people call you. Don't be so bold as to call the other person.

If you really don't know what to call, you can ask politely: "Sir / madam, I am new here, I don't know how to address you." usually the other party will tell you what your colleague is accustomed to.

Hyperactive pen.

On the first day of entering the unit, after meeting with colleagues in this department, you will usually see colleagues in other departments. You can't remember all people's names and positions just by your head, so it's easy to make mistakes in the future.

You may take a small notepad with you, take down the names of your colleagues, and add the features and responsibilities behind them.

And other annotations.

If the voice is low and the tone is relatively calm, the other person and the people present will feel that you are impolite, do not know how to respect others, or are introverted, cautious and generous.

When you call anyone, you should pay attention to your expression and voice, so that the presence of people will feel that you are warm and generous, but not humble.