There Are Seven Advantages For Hangzhou To Build An Electronic Business Complaint Reporting And Command Center.

Shortly after the start of 2016, the good news of cross-border electricity providers in Zhejiang continued.

On the 11 day, the port office of Ningbo City, Zhejiang Province announced that the comprehensive test area for cross-border e-commerce in Ningbo has been officially approved by the State Council.

At the same time, the State Administration for Industry and Commerce specially approved the Zhejiang industrial and commercial bureau, issuing the support for China (Hangzhou).

A number of opinions on the construction and development of the comprehensive experimental area have brought the first policy package to Hangzhou.

A number of opinions give fifteen support policies in four aspects: Deepening the reform of registration system, promoting information sharing, promoting intellectual property rights protection, and increasing the innovation of rights protection mode.

For Hangzhou's cross-border e-commerce enterprises, what substantive concessions can be obtained? Hangzhou cross-border electricity supplier comprehensive trial office has been interpreted.

SAIC's 15 new policies support the construction of Hangzhou cross border electricity supplier comprehensive trial area

Hangzhou will be built

To carry out cross regional consumer rights enforcement cooperation, consumers at home and abroad purchase cross-border goods rights more convenient.

Favorable one: the right to registration of foreign investment in the district (county) approved by the comprehensive examination area

The right of foreign registration and administration of the market supervision departments of the districts and counties (cities) in the comprehensive test area shall be conferred, and the registration and supervision and administration of the foreign-invested enterprises approved and established by the people's governments and their authorized departments in the respective jurisdictions shall be in charge.

Prior to that, except for Xiaoshan District, all foreign-invested enterprises need to go to the Hangzhou Municipal Bureau for the relevant business registration matters.

This will greatly facilitate foreign investment in cross-border business enterprises in the comprehensive test area, and register for registration in the near future.

Good two: comprehensive pilot area approved the first name registration system reform pilot

We agreed to take the pilot area as a pilot project for the registration of enterprise names, try to declare the name of enterprises independently, set up a name self inquiry reporting system, improve the name dispute handling mechanism, and further simplify the name registration procedure. In addition to the pre approval matters or the approval of enterprise names and the registration of enterprise establishment are not in the same organ, the enterprise name can no longer be pre approved.

This will further simplify the registration process of cross border e-commerce enterprises in the comprehensive test area and alleviate the difficulty of "naming names".

Good three: comprehensive examination area approved national enterprise data batch query authority

It supports the batch inquiry of Hangzhou's national enterprise information publicity system data, including enterprise's basic information, administrative penalty records, business exception list, etc.

This will provide an important information support and data base for the construction of the "six system and two platform" in the comprehensive test area, which is of great significance for opening up information barriers in the region and serving the development of cross-border e-commerce.

Good four: gradual establishment of cross-border credit management system

We should support the implementation of the negative list system of "public credit management" and implement credit classification supervision.

The comprehensive trial area will rely on the Hangzhou enterprise credit linkage supervision platform, inquire about the national enterprise abnormal operation list and serious illegal records, set up the list of enterprises and individuals that "prohibit or restrict the development of cross-border e-commerce business", and improve the joint punishment mechanism of cross-border e-commerce enterprises' dishonesty behavior.

Good five: cross-border e-commerce brand creation and protection efforts increased significantly

In order to strengthen the cultivation of trademark and brand of cross-border e-commerce, the General Administration will provide training resources and teachers' support, and train and guide trademark cultivation, registration and rights protection in the comprehensive test area, including the international registration of cross-border electric business trademarks, how to participate in international market competition and protect their legitimate rights and interests by using international rules. At the same time, we should vigorously crack down on all kinds of infringing acts such as false propaganda, manufacturing and selling fake and inferior commodities, and infringing trade secrets.

Support the construction of 12315 e-commerce complaint reporting and handling Hangzhou command center.

Upon completion, it will register cross border commodity consumption complaints in the comprehensive test area, explore cross regional consumer rights enforcement cooperation, and give full play to the role of cross-border e-commerce platforms and operators, improve the first asking responsibility and advance compensation system, and enhance the efficiency of cross border consumption settlement.

Consumers at home and abroad will acquire more efficient and convenient rights protection services and acquire stronger and reliable rights protection.

Good seven: Online Dispute Resolution mechanism put on research agenda

We should support the development of cross-border e-commerce consumers' rights and interests protection in the comprehensive test area, and organize themselves, encourage and promote social organizations such as consumer associations, arbitration committees and other third party organizations to actively participate in the settlement of consumer disputes in cross-border e-commerce, and improve online trading complaints and after-sale rights protection mechanisms.

We will gradually form a one-stop online dispute resolution mechanism for online complaints, online consultations, online mediation and online arbitration. We will try our best to resolve the trade frictions and disputes arising from the import and export of cross-border e-commerce, and protect the legitimate rights and interests of all parties.