The Quality Of Clothing Shoes And Hats Has Become The "Worst Hit Area" For People To Complain.
"Clothing, food and shelter", the most basic needs of the people, dressing ranked first.
However, in the case of infringement of consumers' rights and interests,
clothing
Shoes and Hats
The quality problem has also become the "worst hit area" for people to complain.
Complaint 1:nib avatar NB fake consumer's eyes
Consumption experience: Mr. Zhang, a resident of Changchun, telephoned to reporters about his own experience.
Last summer, he wanted to buy his son a pair of new sports shoes.
Mr. Zhang told reporters that his son is 8 years old. He always runs and jumps all day, and shoes are more expensive, so he wants to buy a pair of strong points.
He saw a pair of "NB" sneakers on the Internet.
Mr. Zhang knows that this is a brand of sports shoes, which is very popular among young people nowadays. But if you are in a big shopping mall, this pair of children's shoes will be hundreds or even thousands of dollars. Children will wear shoes and grow up quickly. Mr. Zhang feels that it is too expensive to buy a pair of shoes for thousands of children.
But the pair on the Internet is different. The picture and the official website are almost the same, but the price is much cheaper. A pair of boys' sneakers only cost 140 yuan.
The customer service staff said it was fidelity, so Mr. Zhang quickly paid for the shoes.
When he arrived, Mr. Zhang didn't read much and he just wore it to his son.
After less than a week's wear, Mr. Zhang found that the shoes on his son were obviously deformed and there was a phenomenon of fuzzing.
Mr. Zhang only took his shoes and looked closely.
In the middle of the "NB" trademark, there is a very small and very fine "I" letter, that is to say, shoes are not "NB" but "NIB". No wonder the quality is not guaranteed.
Consumer's words: Mr. Zhang told reporters that he complained to the shopkeeper, the shopkeeper said that shoes had been worn and could not be returned.
Mr. Zhang said that the child did wear a long time and would not retire. He just wanted to wake up other consumers. When you buy these things, you must polish your eyes. Don't let Li Gui pretend to be Li Kui.
Authoritative department voice: like Mr. Zhang, this kind of situation can be said to be common. Many illegal businesses are "brand name", "shoddy", what "camel leader" pformed into "Camel", "Adidas" pformed into "Abidas" and so on.
In this regard, the staff of the industry and Commerce Department said that the tag of fake and inferior commodities was rough, and there were many kinds of information, such as manufacturers, addresses, washing methods and so on. If the information is not complete, it is very likely that they are fake and inferior commodities.
At the same time, we can see some problems from the price. For example, if the price is too low or even lower than the ordinary brand, there may be some problems.
Complaint 2: is there a foreign trade mark to prove that it is a foreign product?
Consumption experience: as the saying goes, "girls always have a piece of clothing in their closets."
This is true. This is not a white-collar, Xiao Zhao has two big wardrobe clothes, but every time shopping can not help but buy several beautiful clothes.
But in the first two months, Xiao Zhao bought clothes and met a very angry thing.
Two months ago, Xiao Zhao went shopping with her girlfriends. At a stall of a shopping mall, Xiao Zhao met an overcoat.
"At that time, my girlfriend and I met the coat at first sight. After that, I even wanted to buy it."
Xiao Zhao recalled the scene at that time.
So I started to start the money with the boss.
The boss asked for 1200 yuan, and Xiao Zhao and his girlfriend were fighting for the most reasonable price.
At this time, Xiao Zhao's girlfriends noticed that the coat was soft and soft, hard and hard.
After seeing the tag, there were only a few Korean characters. Neither of them knew anything, so they asked the boss about the material of the clothes.
The boss immediately replied, "this is the most popular fabric in Korea now."
After that, the two men were confused. What was this dress made of? Wool or woolen cloth or something else? And the boss did not know clearly.
At that time, Xiao Zhao really liked the coat, so he didn't think much about it. Finally, he sold it at a price of 700 yuan.
But at that time, the coat was not yet worn in the late winter, so Xiao Zhao first put it up. It was warm in the last two days. Xiao Zhao wanted to show his new clothes, but unexpectedly, it had just worn two days. This beautiful dress was no longer beautiful. There was a serious pilling phenomenon on both sides of the sleeve, and the front and even the wire drawing condition. The whole dress was already unsightly.
A new dress just wore for two days, so Xiao Zhao found business theory, but the boss found many reasons, but in short, he did not return it.
Xiao Zhao said he could not accept it, but there was no way, because it did take a long time.
She could not prove that she had only been wearing it for two days, so she could only eat the Coptis chinensis.
Consumers say: "next time you buy clothes or look at the material, you can no longer believe in the foreign trade mark. You can't even believe in the Korean, Japanese and American cotton."
Authoritative department voice: business sector staff said that some fake and shoddy clothing products are expired fibers, moisture resistance, friction, color fastness and other factors are not high.
In such a situation, consumers can smell it. If there is a pungent smell, the fibers will not be good.
At the same time, let's take a look at the texture and feel of the clothing. Of course, the most important thing is to buy regular clothing and a complete set of clothing.
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