Practical Talk Of "100 Questions And 100 Answers" In Clothing Stores
1. how do you feel that the new models of your shop are almost the same as those of last year?
Mr. Qiao: you have a very good view, sir. You must be our old customer. Because these styles are quite classic and look similar to those in previous years. But this year, we have changed the style of this year's edition, and it is much more comfortable, beautiful and beautiful.
You see fabrics and workmanship are more fashionable and exquisite, such as...
(introduction of cuffs, collar design, etc.)
2. how many new models are there in your store?
Qiao answer 1: Hello, sir. It seems that you often visit our shop. You also know that men's styles are not like women's clothes, and their styles are varied and often updated. In general, men buy simple, elegant, generous and unobsolete classical models. Generally speaking, they are similar. So you can see the changes in the details of our new models this year, such as this version.
(select styles suitable for customers, cut into new product selling points)
Qiao answer two: Hello, sir! You must be our old customer! You can take a closer look. In fact, we have many new models, but we just hide them on our side hangs because they are hung up so that we can not show them all. Otherwise, I will introduce some suitable ones for you, try again, and believe that the effect will be better!
demand
Take the products that are suitable for customers as quickly as possible and introduce them.
3. your special products are all in the past years? How do you share the same clothes, but the colors are different, and the prices will be different? (note that there are two problems).
Qiao answer: Hello, sir! Our special clothes are not all outdated products in past years. Some of them are sold better recently. Now the broken codes are more serious. You can see that you have a favorite style. We can help you find out the size you want.
At the same time, the prices of our products are all stipulated by the company. Some of the products are sold better and the broken codes are more serious. So the same product will be specially priced if the product is seriously broken. Now you have a suitable purchase, so you can see a favorite style. If the customer has another inquiry, this is cheaper because the broken code is more serious. First you have a look, which one you like, I'll help you find it first and see if there is a size for you.
4. your T-shirt has no chest pocket. It's too impractical.
Hello, sir, Hello! No pocket design is the trend this year. Our designers are also following the fashion and paying attention to the overall sense of coordination. Nowadays, men usually do not put things (cigarettes, lighters, etc.) in the chest pocket, because this will not only deform the pocket clothes, but also affect the overall aesthetic feeling of the clothes. Then you can try to put things in your trouser bags or other hidden and safe places.
You can try this new model. It must be very good.
(come up with the style suitable for customers and introduce the selling point)
Qiao answer two: (for insisting on buying breast bags.
customer
Hello, sir! No pocket design is the trend this year. Our designers will also focus on the overall effect and the sense of harmony when they are chasing fashion.
You see, if this kind of pocket is added, the whole will not be coordinated enough, and the grade will also be reduced.
We have some designs with pockets. You can see this style. The style and the pockets are nice. (pick out the style that suits the customer) and see how you like pockets. That is very suitable for you. You can try it on. The effect must be very good, and this is...
(introduction of selling points)
5, how are your T-shirts all the same?
Hello, Hello, sir! Stripes are a classic color. They will never be out of date. They are more suitable for the public. With your complexion and temperament, you can see this kind of color more clearly.
Smart answer two: (for the customer group insisting not stripe) Hello! The stripe is more popular every year, so our T - shirts more will also use such a classic color, but we also have other special patterns, you can look at this (select non striped products) to introduce...
6, a fat person like me should wear stripes.
T-shirt
How do you recommend horizontal stripes to me? (our T-shirts are mostly horizontal stripes and vertical stripes).
Qiao answer: Hello, sir! Not necessarily horizontal stripes T-shirt will be fat, our stripes are more compact, will not give people a rough feeling, wear the overall effect is also very good, will give a new look, in fact, you can try this fine stripe (choose suitable for the customer's style), sir, occasionally change the style, just two days for our customers to match several pieces, the effect is good, you can try it on, and this fabric is...
7. Why are ABC trousers so crotch now, especially casual pants?
Hello, sir, Hello, sir. Our trousers are made of tens of millions of body curve data, which are suitable for the public. In recent years, many customers have suggested that we produce some trousers with low waist and more weight. Therefore, we have several models, and the crotch will be slightly lighter.
You don't like this kind of money, you can take a look at this.
(choose the version that is suitable for customers and recommend it).
8. The trouser legs of your trousers are too fat to fit at all.
Qiao answer: Hello, sir! Most of our ABC trousers are straight pants. This version is simple and generous. It is comfortable to wear. It is suitable for the mass consumer group. But if you prefer the style of self-cultivation, we also have several styles that are more self-contained. You can try it on, and the effect will satisfy you.
9, I already have these pants. How do you always have these ABC trousers?
Qiao answer: Hello, sir! You must be our old customer. Thank you for your support for ABC brand. Our ABC positioning is aimed at successful men like you, so the styles and colors are fairly orthodox. In recent years, we are developing relatively young and fashionable style. This is, do you want to try it?
10, you always say that T-shirt does not design pockets to prevent deformation. The Montagut / Crocodile T-shirt has a design pocket and no distortion.
Qiao answer: Hello, sir! The fabric of Montagut / Crocodile T-shirt is used in our previous years. It is some chemical fibers, relatively hard, so its pocket is not easy to deform, and our T-shirt is introduced by cotton (cut in mercerized cotton and so on).
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