Etiquette Knowledge For Office Guests

Visitors from outside units visit their offices, whether they are in the office, for help, or for scriptures, research and so on. In the Office Treat with guests There is the following set of etiquette:

　　 Prepare early and keep the office elegant.

Offices should also maintain an elegant and clean environment. If guests visit, they should maintain a relatively high level of working conditions.

When guests visit, they usually greet them early and have agreed. After knowing the guest's visit, they should inform the departments concerned to make preparations for the morning and keep the office clean. The windows should be bright, the tables and chairs should be neat, the things should be neat and orderly, and the air should be clean. It's warm in winter and cool in summer. Tea is ready, and some guests can also have some fruit.

In short, the office is the leader's office space, the facade of this unit, reflects the mental outlook and work style of the reception personnel, represents the unit image, and must be carefully arranged. Of course, it doesn't have to be luxurious.

If the visitor is more, or the guest specifications are high, and the purpose of visiting is more serious, it can also be served in a special conference room (reception room). Conference rooms (reception rooms) should also be prepared for guests.

　　 Prepare related materials.

Before visitors come to visit Preparation In addition to the careful arrangement of reception occasions (offices or conference rooms, reception rooms), another important task is preparation of materials. Is the visitor visiting the Department of a certain department, or is it a matter of understanding and inspecting a certain job? Is it a matter of dealing with certain aspects, or is it a matter of mutual cooperation? For the purpose of visiting the guests, the other party has already told them in advance, and the relevant personnel should be prepared according to the agreed negotiations or the request of the guests. What figures, circumstances and data need to be provided in advance, the printing and printing, and the argumentation of the argumentation should first come up with a unified internal caliber for preliminary observations. Save guests from coming to check, or unable to make a statement, appear passive.

　　 Personnel Courtesy reception

When the guests arrive, a number of staff must be deployed to receive the reception. Some of the staff are service and etiquette receptions, such as guidance, pour tea, warm hospitality for dinner, and some work needs reception, such as attending talks, introducing situations and participating in discussions.

No matter which staff should be responsible, they should dress neatly, walk lightly, be generous and polite. The wind and fire, the bump, the cloak and the vulgar speech are rude to the guests, and will make the unit lose its dignity.

In the process of meeting with guests, unrelated personnel should automatically retreat. As for etiquette and service personnel, they should knock at the door regularly, pour tea and water, take towels and serve enthusiastically, but service should not affect the talks between the host and the guest, and keep the scene quiet. After the service is finished, you should gently withdraw.

　　 Send visitors

If the guest has to finish his work, he must send off. Office related personnel should also be sent off.

If the guest has his own vehicle, the staff can inform the driver earlier (or the staff of the guest will inform him). If it is necessary to send the unit back, it is necessary to make early vehicle arrangement and not to wait long.

In case of visual decision, send it to the door of the office or the gate of the unit. When you send off, you should say something polite: "welcome back." "Welcome to contact." Sichuan is ill received. Please forgive me.