Business Etiquette Is Very Important In Marketing Strategy.

Generally speaking, conversation is divided into formal conversation and informal conversation.

The former is usually on a formal occasion, most of which are serious and serious, with established themes and specific conversational objects; the latter is conducted in informal situations, compared with relaxed and happy subjects with no restrictions, and the subjects of conversation are not very fixed.

Therefore, from

From the point of view, formal conversation and informal conversation are different in attitude and conversation. Otherwise, smiling and speaking in formal conversation, and being serious and careful in informal conversation will lead to misunderstanding and even affect the effect of interpersonal interaction.

Basic principles: something is wrong and something is wrong.

1, avoid topics.

Six business contacts:

(1) we must not criticisms of the party and the government.

(2) no state secrets or trade secrets should be involved.

(3) we must not criticisms of the internal affairs of contacts.

(4) not to talk behind.

Colleagues and colleagues

(5) it should not involve matters of low style.

(6) personal privacy matters should not be involved.

Personal privacy five:

(1) do not ask for income.

(2) no age.

(3) do not ask for marriage.

(4) do not ask health.

(5) no personal experience.

2, the topics to be chosen:

(1) topics to be talked about

(2) elegant subjects

(3) a pleasant topic.

(4) fashionable topics

(5) the other side is good at it.

No matter whether the conversation with others is formal or informal, if we want to achieve better conversation effect and help the understanding and communication between the conversation objects, we must take into account the following six aspects:

(1) clear the object of conversation -- talk with Who.

Conversations with colleagues, conversations with clients, conversations with people with higher positions and conversations with people who are lower than their positions should clearly be different.

(2) clarify the purpose of conversation -- why (Why) have to talk.

We need to think deeply about this problem, otherwise we may lose our efforts and waste our breath.

(3) clear way of conversation -- which way (Which) to talk.

It has an undeniable causal relationship with the effect of conversation.

(4) clear the theme of conversation -- what is the content of What.

Conversation must be carried out around the theme. Otherwise, Don Laci will not be able to get the result.

(5) make clear where to talk - where Where talks.

The conversation on the negotiating table is different from the conversation on the casual occasions.

The atmosphere, attitude and theme of conversation vary from place to place.

(6) clear conversation skills -- how to talk (How) is better.

If you can use some skills correctly in conversation, you can get twice the result with half the effort. If you don't talk about skills, the result may be half done, or even contrary to expectations.

The above six questions are referred to as the "5W1 H principle" of conversation. It is a conversation etiquette requirement that every business person should be familiar with and do.