Courtesy And Courtesy Required When Talking With People

1., be natural and be friendly.

No matter who we talk with, we should treat each other equally.

Conversation with customers should be neither humble nor generous, but also pay attention to ways and means; talk with younger generation and subordinates, do not be arrogant and condescending; talk to superiors and elders, do not bow down or down.

In order to express certain content, you can do some gestures properly, but not too big, do not dance, and do not use your fingers to talk to each other.

2. the distance between conversation should be moderate.

There is such a story. At a cocktail party after the end of a negotiation, a Japanese negotiator took a cocktail and talked with the American negotiator. The Japanese always liked to approach the Americans, so they moved unconsciously to the Americans, but the Americans did not like to rely on him to speak. So they unconsciously turned back and moved forward like this, and a backward step turned out to be a Japanese chasing the Americans to circle in the hall.

This story is a little exaggerated, but it shows that the distance between conversations is very important, and different nationalities have different speaking distances.

Speaking is usually for others.

In order to achieve this goal, first of all, we must pay attention to the content of speech. Secondly, we must pay attention to the importance of voice when speaking, so that the interlocutors can understand.

In so doing, we must pay attention to keeping distance from the interlocutors.

Speaking at an appropriate distance is not entirely about whether the other person can listen to his or her own speech. There is also a question of how to be more polite.

From etiquette, speaking too far away from the other will make the interlocutors mistaken that you do not want to show him friendly and close, which is obviously impolite.

However, if we talk with people at a relatively short distance, it will be most annoying to spit on others' faces with a little carelessness.

Some people, because there is a habit of talking with others, and knowing that others' scruples are splashed by their mouths, the prophet uses their hands to cover their mouths with interest.

It is not easy to do so.

Therefore, generally speaking, the distance between one or two people is most suitable for etiquette.

In doing so, it not only lets the other person feel a friendly atmosphere, but also maintains a certain "social distance", which is most comfortable in the subjective feelings of ordinary people.

Conversation is a process of information exchange between two parties. Only when the topic of mutual interest arises, it indicates that the conversation is going towards success.

Therefore, conversation should avoid taking self as the center of the topic, self righteous, continuous, showing off, showing off and ignoring others.

In the conversation, we should always pay attention to the reaction of the other person, observe the expression and posture of the other person, so as to judge their attention to the conversation, and often consult each other's opinions.

Once the conversation is not interested, the topic should be adjusted immediately.

4. don't talk about certain topics.

In conversation, don't talk about personal privacy and taboo. Don't talk about things that the other person doesn't want to talk about.

We should pay attention to the opportunity to speak to others. We can use questions to let others think and express their opinions.

Conversation should be gentle and civilized.

The topic should avoid the vulgar content as much as possible, and do not use vulgar or indecent oral language, which makes people feel low and even offend each other.

In a company, a female executive's mantra is "boring."

No matter what she said, she had no strength, so she had never been promoted, and her friends were few.

Appropriate humor and humour in conversation can shorten the psychological distance between each other, increase the vividness and interest of conversation, and make conversation in a harmonious, relaxed and friendly atmosphere.

5. language should fit in with the environment.

To match the environment is to pay attention to the appropriateness of speech and to conform with the occasion, time, object, character, situation and mood.

A couple was having a wedding in a big restaurant. It was raining hard. The newcomers and guests felt very depressed. The wedding atmosphere was a bit unpleasant. When the restaurant manager came to the newcomers and guests, he said with a smile and said, "God's beauty is coming to join in the fun. This is the first good rain since spring.

Good rain is a good year, which means that the future of the new couple is very happy.

It is a sunny day after rain. This shows that all the guests here will usher in a brighter tomorrow. I propose that we must drink to create and welcome the rain that will clear the sky tomorrow! "The voice of the whole restaurant has undergone a 180 degree turn.

The dull wedding scene suddenly became active.

Second parts of communication and Eloquence: conversation etiquette, politeness (2)

In communication activities, business people can create more joyful and pleasing words according to their inspirations on different occasions.

Your work environment and efficiency can be greatly improved.

6. interlocking etiquette

To greet people's conversation, don't just insert the topic.

If you have to interrupt, you should make a prompt decision to apologize and interrupt.

At the end of the speech, you should immediately tell the other person, "please continue," and use honorific, humility, and refined language.

Honorific, also known as "honorific", is a respectful and polite word.

Besides the need for politeness, we can use honorific words as well as reflect one's cultural accomplishment.

The word "please" used in our daily life, the second person's word "you", pronouns "Your Excellency", "respected madam", "you" and so on, and some other commonly used words and expressions, such as "long time", which is not known for a long time, for a long time, is not known as "a long time ago".

Humility, also known as "modest words", is a kind of expression of humility and self modesty.

The most common use of modesty is to humble oneself and his relatives in front of others.

For example, we call ourselves "stupid", "family elder brother, family sister-in-law" and so on.

Self respect and respect for people are inseparable.

Although modest words are not widely used in everyday life, their spirit is everywhere.

As long as you show your modesty and earnestness in everyday expressions, people will respect you.

Ya language refers to some more elegant words.

Elegant language is often used in some formal occasions, as well as in the presence of elders and women, to replace casual or vulgar words.

The use of elegant language can reflect a person's cultural accomplishment and respect others' personal qualities.

In dealing with people, if you are entertaining guests, you should say "please use tea" when serving tea.

If you still serve dessert, you can use "please use some refreshments".

If you finish eating before someone else, you should greet others and say, "please slow down."

The use of Ya language is not mechanical or fixed.

As long as your manners and manners are polite, people will be impressed with your personal accomplishment.

Finally, don't leave without saying good-bye at the end of the conversation. If you talk with many people, you should say goodbye after you finish.

The rhetoric should be concise, and the rhetoric should be as high as possible in the language of telegraph.

Do not repeat what has been said, nor do you want to go out and raise new topics.

In all our business activities, most of the business activities we have come into contact with the small sections of personal and verbal behavior, but it is these small sections that relate to the image of individuals and organizations, as well as the interests of the nation and the nation.

A man's graceful, decent and natural manner is not to be hard put out for a certain occasion, but rather due to the cultivation in daily life. It is a kind of long-term edification and a natural consequence.

This requires us to consciously and regularly adjust and train our manners, starting from the most basic stations, rows, sitting, squatting, waving, nodding, expression and so on.