What New Strategies Have They Used To Induce Customers Into Fitting Rooms?
"If you like, you can try it on."
"This is our new model. Welcome to try it on."
"This is not bad. Let's have a try."
...
If you often say these words, you really need to take a closer look at this article.
"If you like, you can try it on". This language should not appear in the shop, because we do this in fact creating trouble for ourselves and creating psychological pressure on the customers.
It implies that "if you don't like it, don't bother the old lady to take it for you." of course, as long as customers try it on, customers like it.
Ladies and gentlemen, how dare you try such a dress?
"This is our new model, welcome to try it out" is almost done.
China apparel terminal sales
The classical Chinese idioms.
Some shopping guides only call customers to enter the shop or start to touch the clothes so loudly that they can hear the calluses of their ears, but in fact, they are nonsense, because customers usually have to try out the clothes to buy clothes.
"This is not bad, try it," it makes customers feel lack of shopping guide.
professional knowledge
So, as long as the customer sees which dress is good, the recommendation that customers distrust guide can be said to be a shopping guide's own performance, so that customers do not take our suggestions seriously.
When will customers consider buying clothes? Of course, it is through trial wear and feeling good that they will make a purchase decision. Customers are unlikely to buy clothes back without trying them on, so improving customer fitting rate is the best way to improve.
Sales performance
。
But in fact, we often get negative responses when we ask customers to try them on. The reasons may be as follows: customers are afraid that they will not buy, do not know the price, and dare not try it on after they try it on. If they do not want to try it on or do not know which clothing to wear, they will not bother to try it on.
So when inviting customers to try on, they must take care of their customers and try to eliminate their worries.
1, we must seize the opportunity and not put forward the trial proposal too early unless you really think the clothes are very suitable for customers.
2, try to put forward the proposal must be sincere, because the first invitation to try on the success rate is the highest, so do not abuse the first time.
3, it is recommended to try to wear confidence.
Clothing sales skills case
This confidence can be expressed through the power of language and body, and must constantly convey to customers the information that "clothes must be tried before they can see the effect of upper body".
4, it is recommended not to give up easily when trying on it. If the other party refuses, you should think about the reason for asking the other person to try again in advance, and make the customer feel reasonable. However, it is advised not to wear it more than three times, otherwise it will make the customer feel disgusted.
5, setting up a professional consultant image and obtaining customer trust in front of customers will play a positive role in promoting shopping guide recommendation.
Correct case
Shopping guide: Miss, you have a good eye. This dress is the new model we just listed, and it is also the most popular one this week.
Clothing sales skills case, with your figure, I believe you will be super after wearing it! There is a fitting room here, you can try and see the upper body effect, miss, this way please...
(not waiting for answers, carrying clothes to lead the fitting).
Shopping guide: (for example, the customer is still hesitant) miss, in fact, everyone wears different effects. Even if I say it well, if you don't wear it, you won't see the effect.
It doesn't matter whether you buy it or not, miss. Let's try it first. Let me unbutton your clothes first.
(pick up your clothes again and take the lead to try the fitting).
Shopping guide: Miss, you really have a good eye.
The new dress you see is our new product and is very popular with white-collar women.
Clothing sales skills case, with such a model of your figure, I think you wear this dress must be good.
I don't know how to look good. How do you feel about the upper body? If you try, you can see that there is a fitting room.
(carrying clothes to guide customers to fitting rooms)
Shopping guide
(if the customer is not willing to try it on) you'd better try it, miss.
clothes
If you do not try, how do you know if the clothes fit well? Do you think so? First, try it. If you feel bad or not, you will not regret it. If you feel better, you will be more relieved. Do you think it is right? (as long as the customer acquiesce, immediately carry the clothes to guide the customers to try them on).
Shopping guide: (if the customer is still not tried) miss, I find that you seem reluctant to try.
Actually, it doesn't matter if you buy this dress today, but I really want to do it for you.
Is there any problem with my presentation just now, or is there anything you don't like about this dress? Can you tell me? Thank you!
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